UMBERLLY VASQUEZ DI CAMPLI
Sabor Argentino Corp.
Jersey City
2
Languages
11
years of professional experience
Customer-focused professional with experience in managing interactions and resolving complaints. Collaborated with team members to optimize shift efficiency and trained new staff to enhance performance. Processed transactions accurately while handling high volumes of payments and maintained organized inventory to prevent shortages.
Work History
Host Supervisor
1 Year 2 Months- Managed front-of-house operations, ensuring seamless guest experiences and optimal service delivery.
- Coordinated reservations and seating arrangements to maximize dining capacity and flow.
- Trained and mentored staff on hospitality standards and customer engagement techniques.
- Implemented strategies to enhance guest satisfaction and address feedback effectively.
Server
1 Year 2 Months- Delivered exceptional customer service in high-volume restaurant environment.
- Managed multiple tables efficiently, prioritizing guest satisfaction and dining experience.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Trained new servers on menu items, service standards, and operational procedures.
Floor Manager/ Server/ Cashier
5 Years 3 Months- Oversaw daily floor operations to ensure optimal customer service and satisfaction.
- Trained and mentored staff, fostering a collaborative team environment.
- Implemented inventory management strategies to reduce waste and improve stock levels.
- Developed and maintained effective communication with kitchen and front-of-house teams.
Assistant Manager/ Cashier/ Barista
1 Year 5 Months- Implemented inventory management practices to reduce waste and optimize stock levels.
- Developed training materials enhancing onboarding processes for new hires.
- Collaborated with management to refine menu offerings based on customer feedback.
Server/ Cashier
2 Years 5 Months- Collaborated with kitchen staff to ensure timely food delivery and consistent quality for guest satisfaction.
Dog Walking/ Dog Daycare
1 Year- Managed daily walking schedules to ensure timely and safe dog care.
- Developed strong relationships with clients, enhancing customer satisfaction and retention.
Education
English As A Second Language - English-as-a-Second-Language Education
- Art As A Second Language
High School Diploma
Skills
Team leadership
Long shift flexibility
Inventory management
Customer complaint resolution
Foundational POS system operation
Introductory food and beverages knowledge
Advanced POS management
Menu knowledge
Time management
Attention to detail
Problem-solving
Dispute resolution
Learning and adaptability
Conflict management
LANGUAGES
Spanish (Native)
English (Intermediate)
Timeline
Host Supervisor
Serafina Tribeca Restaurant LLC
06.2025 - CurrentRead More
Server
Serafina Tribeca Restaurant LLC
06.2025 - CurrentRead More
Floor Manager/ Server/ Cashier
Sabor Argentino Corp.
05.2021 - CurrentRead More
Assistant Manager/ Cashier/ Barista
Empanadas Cafe LLC
11.2019 - 04.2021Read More
Server/ Cashier
Noches de Colombia Restaurant
05.2017 - 10.2019Read More
Dog Walking/ Dog Daycare
Palisades Pups NJ
01.2016 - 01.2017Read More
Hudson County Community College
English As A Second Language from English-as-a-Second-Language Education
Read More
PI Art Center
from Art As A Second Language
Read More
Eduardo Chollet Boada
High School Diploma
Read More