Umer Khan

Work History

Medical Linen Service & Supplies

Los Angeles, CA

02.2017 - Current

Developed and nurtured strong relationships with vendors, fostering successful partnerships and driving business growth; leveraged these partnerships to negotiate favorable terms, resulting in increased profit margins and cost savings
Provided consistent service and built a solid customer base, resulting in a progressive increase in monthly revenue from $2,000 to $15,000 over time
Implemented a proactive approach to address customer needs, resulting in high customer satisfaction and a consistent revenue stream, and executed strategic business development initiatives, leading to substantial month- over-month growth
Proactively monitored industry trends, adapting to changing business conditions and capitalizing on emerging opportunities
Devised and executed social media plans to enhance digital marketing efforts, resulting in a 50% increase in services furnished, and expanded brand awareness in the target market.

Global Holdings, Inc, Healthcare & Imaging

Glendale, CA

01.2014 - 12.2018

Spearheaded the design and implementation of highly efficient workflow processes and Key Performance
Indicators (KPIs) to monitor and optimize operations, resulting in increased productivity, reduced costs, and improved overall operational excellence
Developed and executed comprehensive efficiency metric models, enabling managers to perform in-depth cost- benefit analysis and make data-driven decisions, contributing to revenue growth and maximum profitability
Collaborated closely with senior management (CEO/CFO) and owners, providing strategic guidance and recommendations on new business strategies
These strategies resulted in a significant increase in monthly revenues, ranging from $12-15 million
Led the successful relocation of the company's back-office operations overseas, achieving a 25% cost reduction while maintaining operational effectiveness
Managed the entire relocation process, ensuring a seamless transition and minimizing disruptions.

Global Holdings, Inc

Glendale, CA

12.2010 - 01.2014

Managed and analyzed historical data to identify and recommend improved operational strategies, enhancing the potential for higher market share and increasing competitive advantage
Developed and monitored KPIs to track operational performance and identified areas for improvement
Strengthened internal controls by conducting system evaluations and advising updates to senior management.

Domino’s Pizza, LLC

New York, NY

01.2008 - 01.2011

Implemented targeted marketing campaigns and promotional initiatives, resulting in a significant increase in store sales
Successfully grew weekly revenue from $12,000 to $40,000, reflecting a robust sales growth trajectory
Directed and managed day-to-day store operations, overseeing all aspects of profitability, customer service, and employee performance
Successfully maintained Food Labor Cost below 17%, exceeding franchise standards.