Summary
Work History
Education
Skills
Career Summary:
Timeline
Receptionist
UMMA HABIBA POLINE

UMMA HABIBA POLINE

Management
Queens,NY

Summary

Available for entry level suitable position in accordance with my degree in a reputed local or multinational organization. I am honest, hardworking, punctual and ready to accept challenges on with positivity and motivation.

Work History

Salesperson

Jewellery Shop
07.2025 - 08.2025
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Managed approximately 30 incoming calls, emails and faxes per day from clients.

Personal Assistant

JARDOUSI Fashion House
07.2025 - 08.2025
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Improved time management of the executive through effective prioritization and organization of tasks.
  • Coordinated events and functions with attention to detail ensuring successful execution.
  • Managed more than 25 customers in person a day.

Customer Service Agent

Insurance Agency
08.2025 - Current
  • Maintained accurate records of customer interactions in CRM software for effective follow-up actions.
  • Utilized strong problem-solving skills to quickly identify and address customer issues.
  • Generated invoices upon receipt of billing information and tracked collection progress.

Education

M.Sc. - Chemistry

National University (Government Tolaram University College)
08.2021

B.Sc. - Chemistry

National University (Government Tolaram University College)
01.2019

HSC - Science

Narayanganj Govt. Mohila College
01.2013

SSC - Science

Narayanganj Ideal School
01.2011

Skills

  • Excellent Command in Bengali, Hindi & English Language
  • Skilled enough to handle any kind of computer related operation
  • MS Word, Excel, e-mail, Google Enterprise
  • Can manage huge customer service calls at a time and help to get a solution on it
  • Account management
  • Data entry

Career Summary:

I am a fresher in the field of employment. Completed my B.Sc (Chemistry) in 2019, enrolled for M.Sc (Chemistry) and looking for a suitable job.

Timeline

Customer Service Agent

Insurance Agency
08.2025 - Current

Salesperson

Jewellery Shop
07.2025 - 08.2025

Personal Assistant

JARDOUSI Fashion House
07.2025 - 08.2025

M.Sc. - Chemistry

National University (Government Tolaram University College)

B.Sc. - Chemistry

National University (Government Tolaram University College)

HSC - Science

Narayanganj Govt. Mohila College

SSC - Science

Narayanganj Ideal School

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