Ummu Iklil
1850 Gableridge Turn Woodbridge,apt 201,VA
Summary
Dedicated caregiver with experience at First Option Home Health, skilled in compassionate patient care and effective time management. Proven ability to enhance clients' quality of life through personalized assistance and strong relationship building. Committed to maintaining safety and compliance while providing exceptional support to individuals with diverse needs. Experienced with providing compassionate and attentive care to individuals in need. Utilizes strong interpersonal skills and empathy to connect with clients and support their daily living activities. Knowledge of managing medication schedules and coordinating with healthcare providers to ensure comprehensive care plans. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Caregiver
First Option Home Health
05.2022 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Customer Service Representative
Rahama Restaurant
03.2021 - 04.2022
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Certified Nursing Assistant (CNA) -
America School of Nursing And Allied Health
Woodbridge, VAHigh School Diploma -
Hamad High School
Kumasi,Ghana 06.2015
Skills
- Medication and appointments
- Dependable and responsible
- Elderly care
- Problem-solving
Certification
CPR certification.
First Aid and Safety.
Timeline
Caregiver
First Option Home Health
05.2022 - Current
Customer Service Representative
Rahama Restaurant
03.2021 - 04.2022
High School Diploma -
Hamad High School
Certified Nursing Assistant (CNA) -
America School of Nursing And Allied Health
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