Una Martinez
Farmington
Summary
I have maintained the highest performance standards within a diverse range of administrative Operations. Highly organized and results-driven individual. Skills not only in office management and events coordinator, Adept at reviewing, negotiating and project efficiency with result in increase sales25-30% annually.
Driven and adaptable professional with proven track record in leadership and team management. Possesses comprehensive business acumen and strong organizational skills, including proficiency in budget management and strategic planning. Capable of driving operational excellence and fostering positive work environment to achieve high performance.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Assistant General Manager /Food & Beverage Manager / Events Director
Rio Grande Club And Resort
10.2021 - Current
- Assistant General Manager
- Budgeting
- Leadership, Operational management
- Reserve Cloud
- Generate BEO's
- Event Coordinator
- Wedding Planner
- Effectively maintained and monitored budget, Proactively participated in the implementation of process improvements resulting in increased sales of25-30% annually
Owner/Operator
Clean Solutions
02.2021 - Current
- Currently cleans Airbnb, Vrbo, and Private homes
Business Development Specialist
Delta Mechanical Inc
10.2019 - 04.2021
- Lead generator
- Daily in store presentations
- Virtual Presentations for Home Depot
- Product knowledge Training
- Excel, Windows, Word, PowerPoint Increased sales by20%
- Software: Services Titian, Access, Service Fusion
- Left AZ job to care for elderly mother in Colorado
Rehabilitation Technician
Springdale Village Rehab Center
05.2018 - 08.2019
- Rehab Tech
- Insurance verification, physical, occupational and speech therapy
- CPT Codes, Filing, multi- phone system, HIPAA Compliance
- Schedule Physical and Occupational therapists
- CNA - duties
Dispatcher / Customer Service
WOLFF MECHANICAL
03.2016 - 05.2018
- Increased sales by30% in the first year of employment
- Allocated high volume of incoming calls, Scheduled services
- Dispatched technician, Multi-tasking
- Data entry, spreadsheets, filing
- Negotiated and Sold Maintenance agreements to increase sales
- Scheduled City and County Inspections
Receptionist
Marks Valley Grading
05.2012 - 03.2016
- Greet and welcome visitors, Direct visitors to appropriate person and office
- Clerical duties, Microsoft, Excel, QuickBooks( learning QuickBooks)
- Answer, screen and forward incoming calls, Provide basic and accurate information in- person and via phone/ email
- Bank and Postal errands
- Accurate spread sheet of petty cash and Inventory
- Receive, sort and distribute daily mail/ deliveries/ blue prints
- Maintain office security by following safety procedures
- Perform other clerical receptionist duties such as filing, scanning, faxing, Fed Ex
- Arrange travel and accommodations, kept updated records
Clerical/ Receptionist
Cummings Plumbing, Heating and Cooling
11.2008 - 03.2012
- Multi- phone system, Administrative support, Mail distributions
- Strong interpersonal skills, scheduling, spread sheets, confirmation calls
- Schedule and greet clients
- Processed payments
Education
High School - Required
Del Norte High
No Degree - Emergency Management Tech
Trindad State Jr. College
05-2020
Skills
- Receptionist (5 years)
- Microsoft Office (5 years)
- Filing (5 years)
- Vital Signs (10 years)
- Microsoft Office, Excel, Filing, QuickBooks (10 years)
- Customer Service Skills (10 years)
- Data Entry (1 year)
- Microsoft Word (5 years)
- Business Development (2 years)
- Insurance Verification (1 year)
- HIPAA (2 years)
- CPT Coding (1 year)
- Cold Calling
- Front desk (10 years)
- Customer service (10 years)
- Food Service Management (3 years)
- Senior Care
- Medical Billing
- Restaurant Management
- Budgeting
- Office Management
- Team leadership expertise
- Training and development background
- Customer relationship management (CRM)
- Budget control
- Business development
- Process improvements
- Vendor relationship management
- Financial reporting
- Resource allocation
- Business operations
- Financial leadership
- Business operations background
- Budgeting and cost control
- Business growth initiatives
- Desktops, laptops, and mobile devices
- Finance and accounting oversight
- Google drive
- Customer relations
- Inventory tracking and management
- Proficient in Excel, Office, Word
- Organizational structuring
- Staff management
- Inventory control
- Operations management
- Staff development
Certification
CPR Certification
Additional Information
CPR Certified Finger print clearance card
Timeline
Assistant General Manager /Food & Beverage Manager / Events Director
Rio Grande Club And Resort
10.2021 - Current
Owner/Operator
Clean Solutions
02.2021 - Current
Business Development Specialist
Delta Mechanical Inc
10.2019 - 04.2021
Rehabilitation Technician
Springdale Village Rehab Center
05.2018 - 08.2019
Dispatcher / Customer Service
WOLFF MECHANICAL
03.2016 - 05.2018
Receptionist
Marks Valley Grading
05.2012 - 03.2016
Clerical/ Receptionist
Cummings Plumbing, Heating and Cooling
11.2008 - 03.2012
High School - Required
Del Norte High
No Degree - Emergency Management Tech
Trindad State Jr. College
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