Summary
Overview
Work History
Education
Skills
Projects
Timeline
Generic

Undrea Roddy

Chicago,IL

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

4
4
years of professional experience

Work History

Department Manager

Hobby Lobby
10.2021 - Current
  • Promoted to oversee the operations of a key department
  • Managed inventory, product placement, and merchandising
  • Led a team, improving department performance and customer satisfaction.

Customer Service Manager

Hobby Lobby
10.2020 - 10.2021
  • Provided exceptional customer service in a fast-paced retail environment
  • Managed customer interactions, ensuring satisfaction and timely resolution of issues
  • Trained and supervised new staff.

Education

Student, Cosmetology -

Paul Mitchell Hair Academy
Chicago, IL

Graduated with Honors - undefined

McCracken County High School
Paducah, KY

Skills

Exceptional communicator

Patience and understanding

Quick learner

Highly organized

Cleanliness and attention to detail

Excellent listening skills

Ability to thrive in fast-paced environments

Projects

Led a project focused on executing store resets and designing new layouts for a store set. This involved reorganizing product placements, optimizing the flow of the store, and enhancing the overall shopping experience for customers. Served as the trainer for new employees, conducting customer service and register training sessions.

Timeline

Department Manager

Hobby Lobby
10.2021 - Current

Customer Service Manager

Hobby Lobby
10.2020 - 10.2021

Student, Cosmetology -

Paul Mitchell Hair Academy

Graduated with Honors - undefined

McCracken County High School
Undrea Roddy