Summary
Overview
Work History
Education
Skills
Timeline
Generic

Undrea Tucker

Houston,TX

Summary

Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.

Overview

17
17
years of professional experience

Work History

QC Inspector

JZNEE
09.2023 - Current
  • Utilized visual inspection techniques as well as performing detailed measurements with hand-held tools and devices.
  • Inspected products, components and materials for defects and compliance with tolerance standards.
  • Documented findings and generated reports with data and recommendations.
  • Operated, calibrated and maintained testing equipment.
  • Proposed and implemented improvements to reduce errors and rejected items.
  • Communicated with production team members about quality issues.

Associate- Electrical Department

Home Depot
04.2023 - 08.2023
  • Planned and prioritized actions together with team that had clear impact on electrical product sales.
  • Evaluated and managed performance of department team members, gave regular feedback and executed dialogues, development plans and follow-ups.
  • Maintained overall leadership responsibility of store in absence of store manager.
  • Managed recruitment, training, development and succession planning for electrical department team in line with company best practices.
  • Worked with talent pipeline within electrical department and store to support overall business needs.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Senior Sales Representative

Dollar General
03.2022 - 11.2022
  • Provide exceptional customer service, stocking merchandise, opening and closing of the store, maintaining a clean facility inside and outside of the store, cash handling and preparing of daily store deposits, checking in vendors as well as over seeing fellow sales associates.

Warehouse Lead

Service Masters
03.2021 - 12.2021
  • Responsible for performing emergency services and contents restoration work while adhering to company policies and procedures regarding remediation
  • Services include HVAC cleaning, water removal, COVID-19/Trauma cleaning, and demolition of damaged sheetrock and flooring for commercial and residential properties
  • Perform physical labor associated with cleanup activities, packing customers' contents, general on-location cleaning, and deodorization of facilities
  • Assists with inventory of site contents, setup of emergency services equipment, preparing contents for storage and lifting items into storage
  • Operates routinely used tools and equipment (i.e
  • Ladders, hand tools, pallet jacks, forklift etc..)
  • Oversees and coordinates all aspects of the warehouse team and operations
  • Tracks productivity of work to ensure all work is completed in a timely manner
  • Adheres to EPA, OSHA, policies, and guidelines.

General Laborer

Labor Max Staffing
06.2020 - 03.2021
  • Performed warehouse duties for multiple companies such as inventory control, shipping and receiving, and order pulling
  • Assisted in the building or construction of various things
  • Effectively used light and heavy equipment such as wheel barrels, pallet jacks, forklift, power drills and saws
  • Followed OSHA regulations and procedures, safely and efficiently.

Cook

Pittsburg Nursing Center
12.2019 - 03.2020
  • Prepared all food according to the menu in a safe, sanitary manner according to Serve Safe Regulations
  • Ensured proper preparation, portioning, and serving of feeds according to standardized recipes
  • Oversaw proper food handling utilization of all foods to prevent contamination, increase quality and reduce cost
  • Sanitized and cleaned all materials used after use and stored accordingly.

Delivery Driver

Moe V. Express
07.2014 - 11.2019
  • Efficiently and safely loaded and delivered office supplies and mail locally and out of state
  • Performed onsite unloading and stocking services for multiple clients
  • Performed pre trip inspections of all company vehicles and reported any issues to management to ensure safe operation.

Maintenance

Whataburger Corp.
08.2013 - 06.2014
  • Cleaned equipment, inside and outside windows, parking lot, and restrooms
  • Unloaded delivery truck weekly and stocked products using FIFO method
  • Monitored temperatures in coolers and replaced light bulbs as needed.

Class A Truck Driver

United Freight & Logistics
07.2006 - 05.2012
  • Transported various products locally and out of state in flatbed and tractor-trailer vehicles
  • Planned and adjusted optimal routes based on traffic and weather conditions, reducing distribution time
  • Inspected vehicle, equipment, and cargo to ensure everything was safe, legal, and secure
  • Maintained accurate hourly logs and safety reports accordance with DOT regulations

Billing Lead

United Freight & Logistics
07.2006 - 05.2012
  • Processed customer billing accurately and within requested time per their requirements and according to company policy
  • Utilized databases, logs, and other sources to locate and verify information
  • Answered 100-200 calls daily to address customer inquiries regarding shipments, billing, status, services, carriers, and other needs; escalated complex inquiries as appropriate.

Warehouse Lead

United Freight & Logistics
07.2006 - 05.2012
  • Accurately pulled orders from warehouse stock using a forklift, pallet jack and other equipment to fill sales and productions orders
  • Loaded/Unloaded delivery vehicles and inspected deliveries for accuracy and quality
  • Printed inventory, line item, and shipping labels
  • Provided proper instruction to warehouse employees to ensure that training, safety, and quality guidelines were met
  • Oversaw the processes and procedures of warehouse activities including the assignment of tasks to be completed by warehouse employees
  • Provided recommendations on process improvements and assisted with implementation.

Education

G.E.D. -

North Harris College
Houston, TX
01.1999

Skills

  • Proficient in Microsoft Office (Word, Excel, and PowerPoint)
  • Forklift & Warehouse operations
  • Inventory Control
  • Stock Management
  • Training
  • Shipping & Receiving
  • Load & Unload
  • Freight Experience
  • Box Truck
  • Flatbed
  • Tractor-Trailer
  • Delivery Driver Experience
  • Order Picking
  • Materials Handling
  • Warehouse Supervisor Experience
  • Forklift
  • Pallet Jack
  • Restoration Industry Experience
  • Merchandising
  • Restoration
  • Commercial Driving
  • Commercial Cleaning
  • Packaging
  • Supervising Experience
  • Order Picker
  • Water Damage Restoration
  • Fire Restoration
  • Warehouse experience
  • English
  • Upselling
  • Communication skills
  • Phone etiquette
  • Cashiering

Timeline

QC Inspector

JZNEE
09.2023 - Current

Associate- Electrical Department

Home Depot
04.2023 - 08.2023

Senior Sales Representative

Dollar General
03.2022 - 11.2022

Warehouse Lead

Service Masters
03.2021 - 12.2021

General Laborer

Labor Max Staffing
06.2020 - 03.2021

Cook

Pittsburg Nursing Center
12.2019 - 03.2020

Delivery Driver

Moe V. Express
07.2014 - 11.2019

Maintenance

Whataburger Corp.
08.2013 - 06.2014

Class A Truck Driver

United Freight & Logistics
07.2006 - 05.2012

Billing Lead

United Freight & Logistics
07.2006 - 05.2012

Warehouse Lead

United Freight & Logistics
07.2006 - 05.2012

G.E.D. -

North Harris College

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Undrea Tucker