Uneeka Powell
Brooklyn
Summary
Billing Manager focused on team efficiency and producing high-quality work. Excellent collaborator and relationship-builder familiar with compliance and documentation requirements. Enthusiastic about taking billing operations to the next level through proactive leadership and skilled problem solving.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Applied ABC
03.2023 - Current
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Developed and maintained billing procedures to make timely payments.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Worked with multiple departments to check proper billing information.
Case Manager
Platinum Community Care
08.2023 - 04.2024
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Received, sorted, and distributed incoming mail.
- Maintained updated records of all transactions and invoices, ensuring easy access and retrieval when needed.
Assistant Director
Innerforcetots Daycare And Learning Center
10.2019 - 08.2023
- Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
- Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
- Implemented effective conflict resolution strategies for resolving issues among faculty members or between students.
- Mentored new teachers through observation, feedback, and professional development opportunities.
- Evaluated teacher performance through classroom observations and provided constructive feedback for improvement.
- Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
- Reviewed billing problems, researched issues, and resolved concerns.
- Trained and mentored staff on procedures, compliance requirements, and collections techniques.
Education
Bachelor of Science -
Medgar Evers College of The City University of New York
Brooklyn, NY06.2025
Skills
- Applied Behavior Analysis
- Social Skills Development
- Discrete Trial Training
- Token Economy Systems
- Reinforcement Procedures
- Natural Environment Training
- Collaboration with Professionals
- Self-Management Strategies
- Behavior Intervention Plans
- Error Correction Techniques
Certification
- RBT - Registered Behavior Technician
Timeline
Case Manager
Platinum Community Care
08.2023 - 04.2024
Registered Behavior Technician
Applied ABC
03.2023 - Current
Assistant Director
Innerforcetots Daycare And Learning Center
10.2019 - 08.2023
Bachelor of Science -
Medgar Evers College of The City University of New York
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