Tanya Uriarte Jones Hall
Burgaw,NC
Summary
Enthusiastic Sales Associate willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills. Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to 50 pounds. Eager re-entry into work force. Proud Wife and Mother of two amazing and beautiful young ladies, one in college and the other a recent graduate of high school.
Overview
16
16
years of professional experience
Work History
Fulfillment Online Orders
Macys Department Store
Stockton, CA
11.2017 - 01.2018
- Established calm proactive work environment, clean and free from debris.
- Picked and packed order items over 60 a day.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Followed orders precisely for correct items, sizes and quantities.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
- Interacted with guests in friendly and knowledgeable way.
Head Cocktail Server
Palladium Night Club
Stockton, California
11.2007 - 01.2014
- Served over 200 alcoholic and non-alcoholic beverages in night club environment every night, performed 2 to 3 flair bottle service evenight
- Greeted new customers, discussed specials and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Anticipated guest needs and provided proactive service.
- Communicated with guests to record orders and assess needs.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Built solid rapport with many frequent patrons to cultivate guest loyalty.
- Maintained VIP exclusive areas entertainers, staff, security and dance performers needs over course of entire evening.
Special Event Designer/Coordinator
Kingdom Design
Stockton, California
11.1999 - 08.2006
- Supervised staff during events and maintained efficient performance.
- Coordinated efficient set-up and clean-up for each event for quick facilities turnarounds.
- Staffed events by maintaining roster of available personnel and reliable service providers.
- Organized and implemented wedding, retirement and birthday events with as many as 250 guests.
- Facilitated communication between internal events personnel and external vendors to quickly resolve any conflicts or concerns.
- Resolved issues with service providers and inventory vendors to produce smooth events.
- Inspected proposed event facilities to identify problems with maintenance and cleaning and coordinate resolutions.
- Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events.
- Coordinated schedules and timelines for events.
- Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
Cafe Owner
Fox Cafe
Stockton, CA
10.1994 - 02.1998
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Supported customers with unique dietary challenges with customizable menu offerings.
- Responded to emergencies and events occurring outside business hours.
- Managed display products effectively to achieve consistent sales with minimal waste.
- Secured daily cash by verifying totals and making nightly deposits.
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
- Minimized risks of cross-contamination and infection by directing team members to regularly clean and sanitize surfaces.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
High School Diploma -
Stagg Senior High School
Stockton, CASkills
- Excellent Communication
- Customer Service
- Corrective Containment
- Critical Thinking
- Pulling and Preparing Orders
- Maintaining Clean Work Areas
- Customer Orders
- Willing to Learn
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Fulfillment Online Orders
Macys Department Store
11.2017 - 01.2018
Head Cocktail Server
Palladium Night Club
11.2007 - 01.2014
Special Event Designer/Coordinator
Kingdom Design
11.1999 - 08.2006
Cafe Owner
Fox Cafe
10.1994 - 02.1998
High School Diploma -
Stagg Senior High School
Similar Profiles
Farhiya OmarFarhiya Omar
Retail Sales Associate at Macys Department StoreRetail Sales Associate at Macys Department Store
Lorena EnriquezLorena Enriquez
Sale Associate at Macys Department StoreSale Associate at Macys Department Store
Salimata SankaraSalimata Sankara
Sales Associate at Macys Department StoreSales Associate at Macys Department Store
Christina AlgerChristina Alger
Clinique Counter Manager at Macys Department StoreClinique Counter Manager at Macys Department Store
Stacy TimoneriStacy Timoneri
Retail Pricing Coordinator at Food LionRetail Pricing Coordinator at Food Lion