Ellen Harris
Las Vegas,USA
Summary
Motivated and dedicated job seeker with a strong passion for success, actively pursuing an entry-level manager position. Eager to contribute to the team's achievements and fostering employee engagement.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Area Manager
Nellis Auction
04.2023 - Current
- Ensured compliance with company policies and operational guidelines
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Recruited, interviewed and hired employees
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Managed time and labor, time cards, and time off requests
- Attended the weekly Safety Committee meetings to ensure compliance with safety guidelines.
- Responded proactively and positively to rapid change.
Lead Customer Service Specialist / Processor
Nellis Auction
07.2021 - 04.2023
- Loaded and unloaded items to and from vehicles
- Cash Handling
- Picked and packed order items.
- Operated equipment such as pallet jacks and hand-held scanners
- Scheduled customer appointments and processed returns and refunds
- Inspected and verified items before processing
- Facilitated cross-training amongst team members to enhance overall skillset and improve staff flexibility during peak seasons or absences.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Followed up with customers regarding request, services, resolved issued and appointments
- Responded proactively and positively to rapid change.
Production Lead Person (TEMP)
Express Employment Professionals
03.2020 - 06.2020
- Supervised up to 6 employees
- Trained new hires on production procedures
- Bagged, sealed and packaged items
- Maintained safe work areas by keeping pathways and stations free of hazards and excess waste or materials.
- Collaborated with Quality Control teams to address any issues identified during inspections, implementing corrective actions as necessary to prevent reoccurrence.
Education
Diploma -
Options For Youth
San Gabriel, CASkills
- Leadership skills
- Dependable and responsible
- Fast learner
- Work ethic and integrity
- Patience and empathy
- Exceeded performance metrics consistently, earning recognition as a top performer within the team
Accomplishments
Consistently exceeded metrics, recognized as top performer, achieved lead position twice pre-90-day probation, and awarded Employee of the Month.
Certification
Life Skills Empowerment Training
Certificate of Completion for the completion of the Life Skills Empowerment Training Program in:
- Computer Basics,
- Resume Writing,
- Interviewing, and
- Creating the Right Impression
Timeline
Area Manager
Nellis Auction
04.2023 - Current
Lead Customer Service Specialist / Processor
Nellis Auction
07.2021 - 04.2023
Production Lead Person (TEMP)
Express Employment Professionals
03.2020 - 06.2020
Diploma -
Options For Youth
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