Malinda Williams
Detroit,MI
Summary
Patient-focus ER Tech with over 10 years of experience. Expert in all elements of patient care and successful in working as part of team to treat wide range of medical conditions. Skilled in prioritizing patients' needs within high-stress environments.
Overview
30
30
years of professional experience
Work History
ER Tech
Henry Ford Hospital, Emergency Department
2010.07 - Current
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Collected vital signs accurately and consistently, allowing for timely interventions when necessary.
- Maintained a clean and safe environment for patients, reducing the risk of infection and promoting overall wellbeing.
- Carried out phlebotomy procedures and watched for adverse reactions.
- Quickly responded to codes and cardiac monitor alarms.
- Applied critical thinking skills in various situations such as prioritizing tasks based on severity level or recognizing potential life-threatening conditions.
Nursing Assistant
Henry Ford Hospital, Nephrology Unit
2004.06 - 2010.07
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Documented care actions by completing records and logs in medical software system.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Medical Assistant
The Wellness Plan
2001.09 - 2004.06
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Medical Assistant
Comprehensive Clinical Neurology, P.C.
1994.02 - 2001.04
- Promoted a positive atmosphere within the clinic through professional interactions with colleagues, patients, and visitors alike.
- Streamlined office operations for improved patient experiences through effective communication with healthcare providers.
- Enhanced team collaboration among healthcare professionals through clear communication regarding patient needs or concerns, promoting a more comprehensive approach to care.
- Aided in the prevention of diagnostic errors by diligently preparing patients for various tests, including blood draws or imaging studies.
- Reduced wait times for patients by promptly processing lab results and updating medical charts.
Education
Master of Science - Medical Assistant/Clinical
Dearborn Adult Education
Dearborn, MI06.2001
Associate of Science - Medical Office Assistant
National Education Center
Detroit, MI12.1993
Skills
- Patient Transport
- Pediatric Care
- Airway Management
- IV Insertion
- CPR
- 12-lead EKG monitoring
- Infection Control
- Phlebotomy
- Patient Care
- Cardiopulmonary Resuscitation
- Geriatric Care
- Vital signs monitoring
Timeline
ER Tech
Henry Ford Hospital, Emergency Department
2010.07 - Current
Nursing Assistant
Henry Ford Hospital, Nephrology Unit
2004.06 - 2010.07
Medical Assistant
The Wellness Plan
2001.09 - 2004.06
Medical Assistant
Comprehensive Clinical Neurology, P.C.
1994.02 - 2001.04
Master of Science - Medical Assistant/Clinical
Dearborn Adult Education
Associate of Science - Medical Office Assistant
National Education Center
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