Unique Campbell
Massillon,OH
Summary
Dynamic and results-driven professional with extensive experience at Fresh Mark Cold Storage, excelling in crew management and safety compliance. Proven ability to enhance operational efficiency through effective training and quality control measures. Skilled in forklift operation, high reach forklift operation and Minimal yard dog training. Fostering teamwork, ensuring high-performance standards and seamless workflow.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Permanent Crew Leader/ Asst. Supervisor
Fresh Mark Cold Storage
Massillon, OH
07.2019 - Current
- Executed safe and effective forklift operations to support logistics and maintain workflow efficiency.
- Conducted high reach forklift maneuvers to ensure safe and effective loading and unloading of goods.
- Conducted hands-on training sessions to ensure proficiency and safety among yard dog operators.
- Facilitated training sessions for new crew members, concentrating on effective equipment operation and rigorous adherence to established operational procedures.
- Analyzed inventory levels and led restocking activities to improve overall supply chain performance.
- Investigated workflow processes and initiated targeted modifications to optimize productivity and mitigate operational interruptions.
- Assessed operational workflows and worked alongside management to design strategic initiatives for improving cold storage efficiency.
- Executed detailed inspections to assess alignment with quality control protocols, enhancing overall product quality.
- Guided discussions in collaborative meetings to establish clear objectives, tackle obstacles, and foster effective team communication.
- Conducted thorough assessments of operational disruptions and implemented solutions to optimize service quality and workflow processes.
- Designed and implemented training programs aimed at optimizing time management strategies and boosting job execution efficiency for employees.
- Evaluated safety measures and rapidly resolved potential hazards to safeguard personnel and uphold industry safety standards.
- Evaluated team dynamics to maintain deliverable quality and facilitate swift resolutions to operational challenges.
- Coordinated the exchange of essential information among crew members and upper management, promoting improved operational performance.
- Designed and executed training programs while offering continuous assistance to new hires, fostering improved job performance and seamless integration into the team.
- Conducted in-depth training sessions on safety protocols and injury prevention strategies, ensuring crew members are well-prepared and informed.
- Cultivated a unified workplace culture by introducing organized communication strategies and conducting interactive team-building sessions.
- Coordinated daily work requirement meetings with crew, effectively distributing tasks aligned with team members' skills to achieve project deadlines.
- Created a high-performance team atmosphere by articulating ambitious objectives, celebrating individual successes, and offering dedicated assistance during multifaceted project execution.
- Optimized operational procedures while delivering comprehensive instructions to crew members, leading to heightened team effectiveness.
- Coordinated task assignments and evaluated project milestones to achieve deadlines effectively.
- Directed project activities and facilitated coverage for absent team members to achieve timely project completion.
- Directed daily operations, prioritizing workflow optimization and the implementation of rigorous safety measures.
- Conducted thorough evaluations of project outcomes using established quality control standards to maintain high reliability.
- Mentored crew members on effective strategies for navigating complex challenges and enhancing decision-making skills in high-pressure situations.
- Assessed operational procedures and worked alongside management to design strategies that optimize efficiency and elevate customer service standards.
- Assessed and improved workflow processes to ensure optimal team performance and operational continuity.
- Crafted and enforced strategic guidelines and protocols to drive exceptional work performance and maintain compliance standards.
Cashier
Walmart
Canton, OH
10.2015 - 05.2019
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and product selections to enhance shopping experience.
- Maintained clean and organized checkout area to ensure optimal workflow.
- Stock/returns
- Provided accurate cash handling and balanced cash register at end of shifts.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
- Trained new cashiers on operational procedures and customer service.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Learned duties for various positions and provided backup at key times.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
Associate of Applied Science - Electrical, Electronics And Communications Engineering
Stark State College
North Canton, OHHigh School Diploma -
CCSD Bulldog Virtual Academy ( Digital Academy)
Canton, OH05.2019
Skills
- Crew oversight
- Safety guidelines
- Multitasking and organization
- Crew management
- Heavy lifting
- Teamwork and collaboration
- New hire training
- Work Planning and Prioritization
- Equipment maintenance
- Documentation and reporting
- Verbal and written communication
- Team management
- Employee management
- Task prioritization
- Heavy machinery operation
- Quality control
- OSHA requirements
- Meeting participation
- Team player
- Excellent communication
- Multitasking Abilities
- Forklift certification
Certification
ForkLift Operator
High Reach Forklift Operator
Timeline
Permanent Crew Leader/ Asst. Supervisor
Fresh Mark Cold Storage
07.2019 - Current
Cashier
Walmart
10.2015 - 05.2019
Associate of Applied Science - Electrical, Electronics And Communications Engineering
Stark State College
High School Diploma -
CCSD Bulldog Virtual Academy ( Digital Academy)