Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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UNIQUE CARTER

Metro Transit Police,STATE_US

Summary

Site Supervisor with hands-on experience in access control, patrol operations, incident response, report writing, emergency management, and customer service. Proven ability to maintain a secure environment through vigilance, situational awareness, and adherence to safety protocols. Experienced in coordinating with law enforcement, emergency services, and property management while delivering calm, professional service in high-traffic public settings. Strong background in documentation, compliance, and team leadership.

Overview

8
8
years of professional experience

Work History

Logistics Dispatcher

People Now Logistics
02.2023 - Current
  • Monitored live operations and personnel activity, maintaining situational awareness across multiple routes and locations
  • Served as a central communication hub, coordinating responses to incidents, delays, and operational issues
  • Maintained detailed logs of shifts and compliance documentation-skills transferable to security reporting
  • Conducted pre-shift briefings emphasizing safety procedures and compliance expectations
  • Assisted with issue resolution and personnel guidance under time-sensitive conditions

Amazon Dispatcher/On-site HR

Agile Logistics
08.2025 - 01.2026

Dispatcher Duties HR Supervisor Duties

  • Coordinate and assign delivery routes to drivers.
  • Monitor driver schedules, attendance, and route completion.
  • Communicate with drivers regarding delivery updates, delays, and emergencies.
  • Track vehicle and delivery performance to ensure timely service.
  • Maintain accurate dispatch logs and operational records.
  • Resolve transportation issues and provide real-time support to drivers.
  • Assist with employee onboarding and orientation processes.
  • Monitor attendance, timekeeping, and schedule compliance.
  • Address employee questions regarding workplace policies and procedures.
  • Support recruitment efforts, interviews, and hiring activities.
  • Investigate and document employee concerns or workplace incidents.
  • Ensure compliance with company policies, labor regulations, and safety requirements.
  • Maintain confidential employee records and HR documentation.
  • Collaborate with management to improve employee engagement and performance.

Security Site Supervisor

Beltway Plaza Mall
04.2018 - 02.2020
  • Conducted routine foot patrols to monitor property, detect suspicious activity, safety hazards, vandalism, or security breaches
  • Enforced site rules and regulations to maintain a safe and orderly environment for staff, tenants, and visitors
  • Responded to alarms, service calls, and emergencies, determining appropriate actions based on protocols and situational risk
  • Coordinated directly with local law enforcement and emergency responders during incidents requiring escalation
  • Assisted visitors with directions, information, and escorts when safety or property protection was required
  • Managed crowd control during large public events, ensuring compliance with safety procedures
  • Prepared daily activity reports (DAR's) and incident documentation with accuracy and attention to detail
  • Maintained professional demeanor during high-stress situations, prioritizing de-escalation and safety
  • Supervised site security operations, ensuring adherence to company standards and post orders

Education

High School Diploma -

Northwestern High School
Columbia, SC
01-2018

Computer Science

Columbia Southern University
Columbia, SC
12-2022

Skills

  • Security Skills: patrol detect suspicious activity safety hazards vandalism prevention security breach response site rules enforcement emergency response coordination crowd control report writing de-escalation security supervision
  • Logistics and Operations Skills: route monitoring incident response log maintenance shift briefing issue resolution personnel guidance scheduling monitored operations

Accomplishments

  • Security Breach Reduction: Supervised security operations led to 20% decrease in breaches.
  • Customer Satisfaction Boost: Increased customer satisfaction scores by 15% through excellent service.
  • Improved Response Time: Reduced incident response time by 30% through effective coordination.
  • Refined Compliance Reporting: Enhanced compliance reporting accuracy by 25% by streamlining processes.

Languages

English Fluent

Timeline

Amazon Dispatcher/On-site HR

Agile Logistics
08.2025 - 01.2026

Logistics Dispatcher

People Now Logistics
02.2023 - Current

Security Site Supervisor

Beltway Plaza Mall
04.2018 - 02.2020

Computer Science

Columbia Southern University

High School Diploma -

Northwestern High School
UNIQUE CARTER