Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Languages
Timeline
Generic

Unique Escalera

Irvine,CA

Summary

Engaging Salesperson who uses Hospitality as the foundation of each customer interaction. I have a strong history of register experience, payment processing, communication & especially good at persuading customers to add onto order/ round up donation WITHOUT making them feel uncomfortable! I love making friends with customers!! Multiple times they've stopped by just to say Hi. In the past, I've learned I'm really good working either team-oriented or independent. I personally love working with coworkers and building friendships, but past managers also trusted me to strive on my own as well. I usually make mental notes of what I need to do so I'm never behind. At work or off work, I usually strive to perfect every task I get (but of course it's a little funner at work). Overall I love staying busy and working. I absolutely love helping people; as well as making friendships with managers, coworkers and especially customers. Authorized to work in the US for any employer

Overview

1
1
Certification
3
3
years of professional experience

Work History

Sales Lead

Vans
Tustin, CA
02.2026 - Current
  • Greeting customers and going above and beyond to meet all satisfactions.
  • See something say something! If I were to see a customer checking out a shoe, backpacks, etc. immediately spark up a conversation
  • Leave a lasting impression! - I usually try to give out my coworker’s name and I so the customer can feel more comfortable to ask questions and see us as a friend than just a worker!
  • Organized backstock and processed incoming shipments to maintain inventory levels.

Host/Expo

Knott's Berry Farm
Buena Park, CA
06.2025 - Current
  • Created employee line schedule to ensure adequate coverage and efficiency
  • Greeting customers with a friendly smile and sitting them down
  • Delivered food promptly to tables during busy service hours
  • Sitting down customers due to kitchen and server rotation and pace
  • Closing restaurant assuring the opener next day will be ready to go!
  • Prepared restaurant for next day by ensuring all operations were completed

Sales Associate

Journeys
Irvine, CA
04.2024 - 12.2024
  • 1. Greeted customers, pitched store discounts, and offered assistance with product selection
  • 2. Arranged and set up new merchandise displays daily in store/ Organized store
  • 3. Developed customer relationships by helping find perfect shoe/size and suggesting complementary shoes and socks
  • Processed online orders for items not in stock
  • 4. Made online orders if unavailable in store
  • 5. Shipped out online orders to other stores and customer homes
  • 6. Worked register/counting change efficiently
  • 8. Handled return transactions to ensure customer satisfaction but often persuaded customers to exchange for other shoes

Food Service Worker

McDonald's
Brea, CA
07.2023 - 03.2024
  • 1. Took drive thru orders efficiently while taking payments / helping multiple customers
  • 2. Packed food orders and prepared drinks, serving multiple customers while ensuring satisfaction.
  • 3. Took drive thru orders while preparing frozen drinks and desserts, efficiently delivering orders.
  • 4. Operated cash register and accurately counted change during customer transactions.
  • 5. Worked in a kitchen making food orders while packaging them
  • 6. Managed order-taking process and ensured timely delivery of food to enhance customer satisfaction.

Education

High school diploma -

Orange

Skills

  • Greeting customers
  • Processing cash transactions
  • Teamwork
  • Inventory management
  • POS systems
  • Customer service
  • Customer inquiry handling
  • Cash register operations
  • Cash register
  • Stocking
  • Store opening procedures
  • Cross-selling
  • Payment card processing
  • Balancing cash drawers
  • Retail sales
  • Upselling

Personal Information

  • Work Permit: Authorized to work in the US for any employer
  • Visa Status: Authorized to work in the US for any employer

Certification

Food Handler Certification

Languages

  • Work Permit: Authorized to work in the US for any employer
  • Visa Status: Authorized to work in the US for any employer

Timeline

Sales Lead

Vans
02.2026 - Current

Host/Expo

Knott's Berry Farm
06.2025 - Current

Sales Associate

Journeys
04.2024 - 12.2024

Food Service Worker

McDonald's
07.2023 - 03.2024

High school diploma -

Orange
Unique Escalera