Summary
Overview
Work History
Education
Skills
Timeline
Generic

Unique Herrera

Garden Grove,CA

Summary

Im a dedicated and Driven employee enthusiastic about learning anything new that can benefit me as a employee or just me in general as a person.

I am ready for anything work and life throw at me.

Overview

6
6
years of professional experience

Work History

Cannabis Retail Sales Associate/Operations

MedMen
10.2017 - 12.2020
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Budtender/Reception

Oc3 Dispensary
02.2020 - 05.2020
  • Checked guests' photo identification for validity and age requirements.
  • Sold flowers, concentrates and edibles in fast-paced environment.
  • Restocked supplies and arranged displays.
  • Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
  • Answered questions about medicinal and recreational uses and effects and qualities of different strains.
  • Managed high volume of cash with [Number]% accuracy rate.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Shop Manager

Hollywood Highgrade
05.2020 - 12.2023
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Maintained safe working environment by enforcing adherence to safety and security protocols.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
  • Implemented store policies and procedures to remain compliant with corporate guidelines.
  • Created employee schedules to align coverage with forecasted demands.
  • Controlled costs by effectively negotiating with vendors, saving $[Amount] on budget per year.
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Reported issues to higher management with great detail.

Driver

Amazon
03.2023 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.

Education

High School Diploma -

Fairvalley High
Covina, CA
07.2012

Skills

  • Money Handling
  • Customer Service
  • Quick Learner
  • Punctual
  • Count on me to have your back in any situation!

Timeline

Driver

Amazon
03.2023 - Current

Shop Manager

Hollywood Highgrade
05.2020 - 12.2023

Budtender/Reception

Oc3 Dispensary
02.2020 - 05.2020

Cannabis Retail Sales Associate/Operations

MedMen
10.2017 - 12.2020

High School Diploma -

Fairvalley High

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Unique Herrera