Diligent Worker with solid background in team-based operations and customer service. Consistently contributed to smooth workflow and enhanced guest experiences. Demonstrated reliability and effective communication skills.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Assistant Manager (Produce/Meat)
Resturant Depot
05.2024 - 11.2024
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Line Cook
The Earle Restaurant
09.2023 - 05.2024
Food preparation
Ingredient management
Kitchen operations
Time management
Customer focus
Patient Food and Nutrition Service Worker
U of M Hospital
12.2018 - 01.2022
Report to kitchen to grab Ipad and sign it out for use for the day
Sign into Ipad and take to west side of kitchen to wait for a cart to be assigned
Take cart full of food trays up to 10 food trays service elevators to reach patients floors
Use ipad to see room numbers and how long food has been out and when it was ordered
Use ipad to efficiently and in timely manner deliver food trays
Assist patients with various tasks
Communicate effectively with patients and staff
Travel through hospital different department, wings and floors
Maintain clean and sanitize work area, including equipment, counters, and utensils while using safe food handling procedures
Assemble food items accurately on a patient tray according to printed tray ticket
Stock tray assembly line to ensure that food items are available as needed for patients, properly rotating products
Deliver patient meal trays according to departmental standards, including adhering to food safety regulations, infection control guidelines and Joint Commission regulations
Operate a dish machine, including setting up and properly cleaning at end of shift, including using chemicals appropriately
Clean juice machine and hot beverage machines
Take temperatures and complete temperature logs every 4 hours or as required
Label and date food items according to departmental and regulatory guidelines
Perform ongoing verbal communication between coworkers and at shift crossover
Be flexible with job tasks and job changes
This includes but is not limited to picking up additional duties when a coworker is absent
Line Cook
Red Robin
06.2023 - 07.2023
Prepare food items according to standardized recipes and procedures
Grill, fry, sauté, and broil a variety of menu items, including burgers, sandwiches, and appetizers
Coordinate food preparation with other kitchen staff to ensure timely service
Maintain cleanliness and organization of the kitchen workstations and equipment
Adhere to food safety and sanitation regulations at all times
Monitor food quality and freshness, discarding any expired or spoiled ingredients
Communicate effectively with the kitchen team to ensure smooth operation during busy periods
Follow proper procedures for handling and storing food items to prevent cross-contamination
Assist with inventory management, including receiving deliveries and rotating stock
Complete assigned tasks efficiently and accurately while maintaining a high level of attention to detail
Work collaboratively with other team members to uphold Red Robin's standards of food quality and customer service
Inventory Specialist
Core-Mark International, Inc.
06.2023 - 08.2023
Inventory, accurate count of stock
Use order picker
Forklift
Hilo
Stock
Entering information into iPad and using scanning gun to enter and process
Line Cook
Applebee's
04.2022 - 06.2023
Food preparation
Cooking technique
Ingredient management
Plating
Quality control
Sanitation
Equipment maintenance
Team collaboration
Customer focus
Line builder AC system assembly
Detroit Thermal Systems, LLC
02.2022 - 04.2022
Assembly line work
Tool usage
Quality control
Production efficiency
Safety compliance
Maintenance
Collaboration
Documentation
Chipotle Crew Member
Chipotle Mexican Grill
Prepped multiple sauces and vegetables, cooked food on grill & stove
Worked in a fast paced environment
Handled customer care
Greeted customers
Operated the cash register
Received and routed online and phone orders
Took phone calls
Prepared food and drinks
Kept stock of produce and product & material
Maintained a positive relationship with coworkers
Provided friendly service
Took out trash and recycling
Made sure the area was clean
Team Leader
Burger King
Processed customer's orders using cash register and Point of Sale Software
Prepped food for customer's orders
Multi-tasked to complete orders in timely fashion
Clean
Stock
Count safe
Order truck
Put up truck
Count inventory
Count register
Deli Clerk
Kroger
Customer service
Order fulfillment
Food safety
Promotion and displays
Product knowledge
Stocking and merchandising
Cleaning and maintenance
Compliance
Customer satisfaction
Training
Provide excellent customer service by assisting customers with deli product selection and inquiries
Prepare and package deli items according to customer orders and specifications
Ensure food safety and sanitation procedures are followed at all times
Maintain inventory levels by restocking deli cases, shelves, and display areas
Keep deli equipment, counters, and work areas clean and sanitized
Process customer transactions accurately using the POS system
Set up promotional displays and signage to highlight featured deli items
Adhere to company policies and procedures, including safety regulations and customer service standards
Address customer concerns or complaints promptly and escalate issues as needed
Participate in ongoing training and development opportunities to expand product knowledge and improve job skills
Laundry Attendant/Housekeeper/Houseman
The Kensington Hotel on State Street
Cleaning guestrooms mid-stay and after departure
Making beds, Replacing dirty linens and towels
Restocking guestroom amenities like toiletries, drinking glasses, and notepads
Removing garbage, recycling, and room service trays
Picking up and returning valet laundry items
Organizing and stocking housekeeping carts
Notifying the maintenance department about broken appliances, old light bulbs, or damage
Upholding the hotel's confidentiality and security standards
Respecting 'do not disturb' signs and the guest's privacy
Cleaning public spaces like lobbies, restaurants, and meeting rooms
Cleaning back-of-house areas like office and employee changing rooms
Cleaning stairways, hallways, and elevators
Emptying garbage cans in public areas
Reporting broken items to the maintenance department
Sorting, washing, drying, folding, ironing, and organizing all hotel laundry, which can include towels, sheets, bathrobes, napkins, tablecloths, uniforms, and more
Removing linen that has stains or holes
Operating washing and drying machines
Mixing and measuring soaps, detergents, and cleaning products
Handling guest valet laundry and dry cleaning within the agreed upon timeframe
Push/pull a housekeeping cart
Stand, walk, or kneel for an extended period of time
Lift or move heavy objects, like mattresses or chairs
Use hand-eye coordination and fine motor skills
Food Service Worker
The University of Michigan (south quad)
08.2018 - 12.2018
Pass out food to students in multiple stations, Pizza station, burger stations, cultured food stations
Assist with food preparation, Clean, Slice, Dice, Chop, and peel fruits and vegetables, slice cooked meats and cheeses
Assist in preparing grilled, sautéed, baked, fried and convenience foods
Set up service areas prior to meal including beverage station, hot wells and serving lines, coffee service and condiment areas
Operate kitchen equipment including slicer
Responsible for cleanup of service area following meal service; follow HACCP and health code standards and other duties assigned by managers and chefs
Meeting and exceeding customer expectations on every visit
Maintaining a clean, safe environment to ensure the store is presentable
Food preparation including making one of our customer-favorites….coffee!
Ensuring proper preparation, presentation, and freshness of all food service products
Ability to follow proper health code guidelines
Ability to be a brand ambassador and continue to develop our evolving food program!
Cash handling, fuel transactions, and consistently promoting the Speedy Rewards loyalty program, where food sales generate lots of extra bonus points for our customers!
The ability to multi-task, perform repeated bending, standing, and reaching, and occasionally lifting up to 50 pounds
Student/Employee
STLJCC Pharmacy & Security
02.2017 - 12.2017
Secure campus by foot patrol, traffic control and monitoring video recording
Check staff and student identifications to ensure campus safety
Write reports to document any incidents on campus
Learn the uses, dosages, and side effects of medications (generic and brand name, prescription, nonprescription, and alternative)
Exposure to pharmacy operations, which include strong communication and customer service skills
Introduction to the language of medicine and building a proficient medical vocabulary that relates to the structure of the body, common diseases, treatment, laboratory tests, and medical and pharmacological abbreviations
Coverage of basic pharmacy practices, laws, and regulations
At the completion of this program, each student will take part in an externship in a supervised, ambulatory pharmacy setting under the direct supervision of a pharmacist and his/her staff
Graduates of this program will be eligible to pass a national Pharmacy Technician Certification exam
Crew Member
Jimmy John's Sandwiches
Processed customer's orders using cash register and Point of Sale Software
Prepped food for customer's orders
Multi-tasked to complete orders in timely fashion
Clean
Stock
Crew Member
McDonald's
Processed customer's orders using cash register and Point of Sale Software
Prepped food for customer's orders
Multi-tasked to complete orders in timely fashion
Education
Bachelor of Science - Metallurgical Engineering
Washtenaw Community College
Ann Arbor, MI
05-2027
Healthcare administration and management
Harris-Stowe State University
St. Louis, MO
01.2021
Licensed pharmacy technician - Phamacy Technician
St. Louis Job Corps Center
St. Louis, MO
03.2017
Certification - Security
St. Louis Job Corps Center
St. Louis, MO
03.2017
High School Diploma -
Ypsilanti High School
07.2016
Skills
Microsoft Office
Teamwork
Problem Solving
Cleaning
Self-discipline
Safety awareness
Managing Priorities
Adaptability
Planning and Organizing
Cooking
Culinary experience
Management
Food service
Serving
Computer skills
Food handling
Leadership
Supervising experience
Restaurant management
Kitchen experience
Food preparation
Knife skills
Team management
Hospitality
Cash handling
POS
Custodial experience
Janitorial experience
Pharmacy Technician Experience
Food Safety
Food Production
Hi-Lo Experience
Cleaning Experience
Warehouse experience
Materials handling
Team motivation
Customer rapport
Recruiting and interviewing
Orientation and training
Plasma cutting
Torch cutting
Shaping and cutting
Fabrication
Cutting techniques
Tool repair and maintenance
Welding Machine Calibration
Welding Safety Regulations
Welding and soldering
Welding Consumables
Basic Welding Knowledge
Welding and Fabrication Techniques
Arc welding
Stick welding background
Welding Torch Angles
Stainless Steel Metal Welding
Soldering and Welding Abilities
Welding and fabrication
Aluminum Metal Welding
Certification
ServSafe Food Handler, Present
FEMA Incident Command System, Present
FEMA Active Shooter, Present
PATH Practical & Tactical Handcuffing, Present
American Red Cross Adult First Aid/CPR, 08/01/17 to 08/31/19
Pallet Jack Certification, Present
Position
St. Louis Job Corps-Dorm Vice President
Personal Information
Work Permit: Authorized to work in the US for any employer
Assessments
Work style: Reliability, Proficient, 08/01/21
Food service fit: Crew member, Completed, 08/01/21
Retail customer service, Proficient, 03/01/22
Timeline
Assistant Manager (Produce/Meat)
Resturant Depot
05.2024 - 11.2024
Line Cook
The Earle Restaurant
09.2023 - 05.2024
Line Cook
Red Robin
06.2023 - 07.2023
Inventory Specialist
Core-Mark International, Inc.
06.2023 - 08.2023
Line Cook
Applebee's
04.2022 - 06.2023
Line builder AC system assembly
Detroit Thermal Systems, LLC
02.2022 - 04.2022
Patient Food and Nutrition Service Worker
U of M Hospital
12.2018 - 01.2022
Food Service Worker
The University of Michigan (south quad)
08.2018 - 12.2018
Deli Clerk
Meijer
04.2018 - 07.2018
Sale Associate/Cashier
Speedway LLC
10.2017 - 03.2018
Student/Employee
STLJCC Pharmacy & Security
02.2017 - 12.2017
Healthcare administration and management
Harris-Stowe State University
Licensed pharmacy technician - Phamacy Technician
St. Louis Job Corps Center
Certification - Security
St. Louis Job Corps Center
High School Diploma -
Ypsilanti High School
Chipotle Crew Member
Chipotle Mexican Grill
Team Leader
Burger King
Deli Clerk
Kroger
Laundry Attendant/Housekeeper/Houseman
The Kensington Hotel on State Street
Crew Member
Jimmy John's Sandwiches
Crew Member
McDonald's
Bachelor of Science - Metallurgical Engineering
Washtenaw Community College
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