Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

UNIQUE JORDAN

Pullman,WA

Summary

Motivated student with practical experience in project management and team leadership. Demonstrated strengths include critical thinking, research skills, and adaptability to thrive in fast-paced environments. Significant contributions made in previous roles through effective communication and problem-solving abilities. Committed to ongoing professional development and eager to apply learned skills in a new setting.

Overview

5
5
years of professional experience

Work History

Deli Clerk

WinCo Foods
Moscow, ID
10.2024 - 12.2024
  • Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
  • Stocked shelves with fresh items daily.
  • Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
  • Responded to customer questions regarding product availability.
  • Assembled and served meals according to specific guest requirements.
  • Inspected labels on deli products to verify accuracy of pricing.
  • Scrubbed and polished counters to remove debris and food.
  • Assisted customers with selecting products from the deli case or menu board.
  • Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
  • Ensured compliance with all local health department regulations regarding food preparation and storage procedures.
  • Demonstrated strong communication skills when interacting with customers and coworkers.
  • Sliced meats and cheeses and weighed deli items for customers.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
  • Rotated product on shelves to ensure freshness.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.

Event Staff Member

Allied Universal Security Services
Pullman, WA
09.2024 - 11.2024
  • Greeted incoming guests, accepted payments, reviewed tickets, and directed to facility locations.
  • Coordinated with vendors to ensure efficient operations during the event.
  • Monitored crowd control throughout the venue and enforced safety protocols when needed.
  • Responded quickly and efficiently to any requests from guests or speakers.
  • Communicated directions to patrons for points in or outside of facility.
  • Collaborated with security personnel to address any safety concerns or emergencies.
  • Greeted guests upon arrival and provided them with event information.
  • Managed registration tables, efficiently processing attendee check-ins and distributing materials.

Cleaning Crew Member

Beasley Coliseum
Pullman, WA
08.2024 - 11.2024
  • Followed established health codes while performing duties.
  • Swept, mopped and sanitized wooden and tile floors.
  • Serviced, cleaned and restocked restrooms.
  • Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.

Bathroom Attendant

Construction Site Services, LLC
SeaTac, WA
01.2024 - 07.2024
  • Sanitized bathrooms after each customer use.
  • Communicated with customers about requests for additional supplies or cleaning services.
  • Greeted customers and provided friendly customer service.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Followed established safety protocols when handling hazardous materials.
  • Maintained cleanliness of the entire restroom facility at all times.
  • Disposed of trash bags in designated areas.

Appointment Setter

Blue Raven Solar
Tacoma, WA
04.2023 - 12.2023
  • Created and maintained accurate and complete records of all customer interactions in job-related software.
  • Participated in training sessions to stay updated on product offerings and sales techniques.
  • Documented all activities related to appointment setting processes.
  • Responded to emails, telephone calls, and face-to-face inquiries from customers regarding appointment settings.
  • Recorded information from potential customers regarding specific product or service needs.
  • Investigated and analyzed client complaints to identify and resolve issues.
  • Resolved customer complaints promptly and efficiently.
  • Developed and maintained relationships with potential customers through phone conversations.
  • Answered customer inquiries regarding appointment setting procedures.
  • Scheduled and confirmed appointments.
  • Performed other duties assigned by management team members.

Event Staff Member

Landmark Event Staffing Services
Everett, WA
02.2023 - 04.2023
  • Assisted in setting up and breaking down of the event space.
  • Settled disputes or helped solve other customer concerns.
  • Greeted incoming guests, accepted payments, reviewed tickets, and directed to facility locations.
  • Coordinated with vendors to ensure efficient operations during the event.
  • Monitored crowd control throughout the venue and enforced safety protocols when needed.
  • Maintained cleanliness and orderliness of event areas before, during, and after events.
  • Responded quickly and efficiently to any requests from guests or speakers.
  • Communicated directions to patrons for points in or outside of facility.
  • Answered questions about game rules and establishment policies.

Sales Advisor

Office Depot Inc
Tukwila, WA
12.2021 - 01.2023
  • Demonstrated product features and benefits to potential customers.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Recognized security risks to properly handle situations.
  • Replenished and arranged items to maintain appearance.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Set up meetings with potential clients and listened to their wishes and concerns.
  • Greeted and assisted customers to foster positive experiences.
  • Managed inventory levels by tracking stock availability and coordinating restocking efforts.
  • Answered requests and concerns with friendly and knowledgeable service.
  • Negotiated deals and handled complaints or objections.
  • Resolved customer complaints in a timely manner.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.

Bathroom Attendant

Construction Site Services, LLC
SeaTac, WA
01.2021 - 08.2021
  • Sanitized bathrooms after each customer use.
  • Communicated with customers about requests for additional supplies or cleaning services.
  • Greeted customers and provided friendly customer service.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Followed established safety protocols when handling hazardous materials.
  • Maintained cleanliness of the entire restroom facility at all times.

Server

The Kenney
Seattle, WA
09.2020 - 01.2021
  • Addressed complaints to kitchen staff and served replacement items.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Responded to ad hoc cleaning duties at end of shift.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Cashier

Smokey's Char-Broiled
Burden, WA
04.2020 - 09.2020
  • Balanced daily transactions on a computerized point-of-sale system.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Greeted customers promptly and responded to questions.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Answered phone calls to assist customers with questions and orders.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.

Education

Associate of Arts -

Seattle Central Community College
Seattle, WA
06-2024

High School Diploma -

Nova High School
Seattle, WA
06-2022

Bachelor of Science - Sociology And Political Science

Washington State University
Pullman, WA

Skills

  • Customer service
  • Time management
  • Problem resolution
  • Effective communication
  • Phone etiquette
  • Cash handling expertise
  • Patience and composure
  • Adaptability and flexibility
  • Basic math
  • Data entry proficiency
  • Creative thinking
  • Problem solving
  • Violence prevention
  • Analytical thinking

Accomplishments

  • Dean's List (June 2023)
  • Dean's List (April 2024)

Timeline

Deli Clerk

WinCo Foods
10.2024 - 12.2024

Event Staff Member

Allied Universal Security Services
09.2024 - 11.2024

Cleaning Crew Member

Beasley Coliseum
08.2024 - 11.2024

Bathroom Attendant

Construction Site Services, LLC
01.2024 - 07.2024

Appointment Setter

Blue Raven Solar
04.2023 - 12.2023

Event Staff Member

Landmark Event Staffing Services
02.2023 - 04.2023

Sales Advisor

Office Depot Inc
12.2021 - 01.2023

Bathroom Attendant

Construction Site Services, LLC
01.2021 - 08.2021

Server

The Kenney
09.2020 - 01.2021

Cashier

Smokey's Char-Broiled
04.2020 - 09.2020

Associate of Arts -

Seattle Central Community College

High School Diploma -

Nova High School

Bachelor of Science - Sociology And Political Science

Washington State University

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