Summary
Overview
Work History
Education
Skills
Timeline
Generic

Unique Horton

Xenia,United States

Summary

Strong skills in time management and prioritizing tasks. Dependable College Liaison/Course Monitor with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Overview

10
10
years of professional experience

Work History

College Liaison Assistant/Course Monitor

Dayton Early College Academy
Dayton, Ohio
08.2023 - Current
  • Coordinated communications between teams to ensure accurate information was shared in a timely manner.
  • Provide effective and practical strategies for the classroom management and student support during in person instruction.
  • Assisted teachers with checkout and check in of educational materials.
  • Collaborate and encourage students and parent's commitment to promote academic development.
  • Handle sensitive information in a confidential manner.
  • Assisted students navigate school requirements and integrate into the system.
  • Focused on individual educational needs to maximize success.
  • Sign students up for courses.

Reserve Teacher

DECA High School
Dayton, OH
08.2022 - Current
  • Served as positive role model for students; and follow lesson plans as provided by the classroom teacher.
  • Adapted instructional materials to meet the needs of diverse learners.
  • Celebrate student accomplishments and interact positively with a diverse population of students and adults.
  • Responsible for holding students accountable for their academic progress and report each student's progress, both educationally and socially, to classroom teacher.
  • Utilized technology such as computers and interactive whiteboards to enhance instruction.
  • Implemented classroom rules and enforced appropriate disciplinary action when necessary.

Service and Support Administrator

Fayette County Board Of DDS
Washington Court House, OH
11.2021 - 01.2022
  • Responsible for being the primary point of coordination.
  • Worked with individuals to develop an Individual Service Plan (ISP) that allows them to live according to their needs and wishes, and served as the main point of contact between the individual receiving services and those providing for their services and supports.
  • Advocated for individuals with developmental disabilities.
  • Completed and submitted Targeted Case Management Logs and assisted in the maintenance of Quality Review files
  • Documented service delivery and maintaining data needed for Medicaid billing.
  • Performed data entry tasks into computer databases from paper documents.
  • Answered incoming calls and responded to customer inquiries.
  • Ensured that all paperwork was completed accurately before submission deadlines.
  • Answered telephones to take messages or redirect calls to appropriate colleagues.
  • Responded promptly to customer complaints in a professional manner.
  • Coordinated meetings, conferences, travel arrangements.
  • Developed spreadsheets to track project progress, budgets and other related data.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Identified needs of customers promptly and efficiently.

Paraprofessional

Valerie Elementary School- Dayton Public School
Dayton, OH
08.2021 - 11.2021
  • Responsible for motivating and assisting students in achieving academic success.
  • Applied positive reinforcement to redirect negative behaviors.
  • Created and maintained positive relationships with students, parents, and colleagues.
  • Provided guidance to students in the classroom setting.
  • Helped students who need special accommodations or are struggling with a concept and assisted students with special learning requirements, including disabilities or English as a second language students.
  • Attended faculty meetings and parent conferences
  • Collaborated with the teacher to identify students’ issues and recommend solutions.
  • Offered students personalized educational, behavioral and emotional support.
  • Helped implement behavior management strategies for individual students.
  • Assisted teachers with planning and preparing lessons for students.
  • Supervised small groups of students during instruction time.

MHEO (Material Handler Equipment Operator)

Staples Warehouse
London, OH
01.2021 - 06.2021
  • Responsible for organizing orders to be picked efficiently, selecting orders by pulling, stacking and labeling merchandise and bringing it to the staging area all while maintaining the highest level of safety.
  • Ensured that all cargo was properly labeled and packaged before being loaded onto aircrafts.

Child Protective Caseworker- Ongoing

Clinton County Children Services
Wilmington, OH
04.2020 - 09.2020
  • My responsibilities were to protect children from situations of abuse, neglect, and other forms of maltreatment
  • Focused on ensuring the social, physical, psychological, and emotional well-being of the clients.
  • Provided casework services to clients, including conducting initial assessments and developing individualized case plans.
  • Followed strict policies and procedures to maintain client confidentiality and keep data private.
  • Created monthly reports summarizing caseload activities for review by supervisor.
  • Made appropriate referrals to other programs and agencies to provide clients with well-rounded support.
  • Met with clients to conduct needs assessments, recommending appropriate support and service offerings.
  • Developed individualized service plans based on client's strengths and identified needs.
  • Maintained updated progress notes and case record and documented children's progress in recreational activities, treatment plans and education.
  • Evaluated clients and formulated individualized service plans outlining short-term and long-term goals.
  • Counseled families on issues related to family dynamics, substance abuse prevention, recovery, domestic violence prevention, intervention and parenting skills.
  • Responded promptly to phone calls from clients or referral sources seeking assistance or information about available resources.
  • Attended professional trainings related to best practices in case management techniques.
  • Conducted home visits to assess client needs, evaluate progress toward goals, and document service delivery.

Program Coordinator

Easter Seals Adult Day Program
Beavercreek, OH
12.2019 - 03.2020
  • Facilitated educational workshops, meetings and conferences associated with program.
  • Managed the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.
  • Provided guidance and support to program participants in navigating resources, services, and opportunities.
  • Scheduled and developed program activities in accordance with program needs.
  • Developed and implemented program activities according to established goals and objectives.
  • Delegated tasks to staff and volunteers during daily activities and organized events.
  • Served as a liaison between external organizations and partners involved in delivering programming services.
  • Identified areas where improvements can be made in order to increase efficiency or effectiveness.
  • Prepared periodic reports, financial statements and records on program activities, progress and status for management.
  • Explained program offerings and requirements to participants and answered related questions.
  • Ensured provision of purposeful, meaningful, culturally diverse and parallel daily activity programming
  • Maintained accurate, current records and documentation of Adult Day Service participants in Care Plan Conferences as part of a multi-disciplinary team utilizing approved software.
  • Responsible for hiring, training and supervising Adult Day Service staff including conducting regular meetings, evaluations and coaching as appropriate

Service and Support Administrator

Montgomery County Board Of DDS
Dayton, OH
08.2019 - 12.2019
  • Responsible for being the primary point of coordination.
  • Worked with individuals to develop an Individual Service Plan (ISP) that allows them to live according to their needs and wishes, and served as the main point of contact between the individual receiving services and those providing for their services and supports.
  • Advocated for individuals with developmental disabilities.
  • Reported Major Unusual Incidents and/or Unusual Incidents in accordance with Health and Safety Rule 5123:2-17-02.
  • Assured that individuals and their families know their rights and ensured that needed services are provided immediately on a 24-hour basis when an emergency develops.
  • Monitored emails, sorted mail and distributed correspondence accordingly.
  • Performed data entry tasks into computer databases from paper documents.
  • Answered incoming calls and responded to customer inquiries.
  • Maintained filing system for important documents such as contracts and invoices.
  • Ensured that all paperwork was completed accurately before submission deadlines.
  • Answered telephones to take messages or redirect calls to appropriate colleagues.
  • Responded promptly to customer complaints in a professional manner.
  • Coordinated meetings, conferences, travel arrangements.
  • Identified needs of customers promptly and efficiently.

Program Manager

I Am Boundless
Dayton, OH
01.2018 - 08.2019
  • Responsible for overseeing and managing daily services for individuals.
  • Ensured legal compliance with DODD regulations, and client Individual Service Plans.
  • Directly supervised the Habilitation Professional positions in their oversight of those served and complete all required documentation related to funding, employment, or general operations.
  • Developed project plans, identified risks, set objectives and monitored progress towards completion.
  • Provided guidance and support to team members in order to achieve targets within defined deadlines.
  • Prioritized tasks and managed teams throughout multiple projects.
  • Participated actively in brainstorming sessions focused on improving existing processes or creating innovative approaches for delivering services more efficiently.
  • Implemented plans designed for individual's specific needs.
  • Assisted in developing training materials for new hires involved in the program activities.

Educational Assistant/ Substitute Teacher

Montgomery County Learning Center
Moraine, OH
08.2017 - 01.2018
  • Responsible for assigning classwork and homework as necessary according to lesson plans.
  • Modified teaching styles to fit the learning styles of various students and created lesson plans, grade classwork, homework and tests and attended parent teacher conferences.
  • Attended staff meetings and served on committees as required.
  • Adapted teaching methods and materials to meet students' varying needs and interests.
  • Helped students master learning concepts through one-on-one and small group tutoring.
  • Cleaned and organized classrooms, materials and supplies.
  • Created a positive learning environment by encouraging cooperation among students.
  • Implemented differentiated instruction strategies to meet the diverse needs of learners in the classroom.

Program Support Assistant

Montgomery County Board Of DDS
Dayton, OH
06.2015 - 06.2017
  • Responsible for evaluating, assessing, and teaching persons served with ID/DD.
  • Planned, coordinated, and implemented instructions for persons served in achieving goals set in their ISP and provided transportation of individuals to offsite locations for increased community integration
  • Assisted with the individual's personal care.
  • Maintained positive working relationship with fellow staff and management.
  • Coordinated support to facilitate general office operations.

Youth Leader 3

Montgomery County Juvenile Court
Dayton, OH
03.2014 - 06.2015
  • Responsible for monitoring youths for unusual behavior while on unit floors and coached youths on appropriate behavior upon release.
  • Wrote daily logs on youth's behaviors throughout the day and took the juveniles to classes appropriate for their age group.
  • Inserted juvenile information through the JCS system.
  • Enforced rules and keep order within juvenile detention and supervised activities of inmates.
  • Responsible for inspecting facilities to ensure that they meet security and safety standards
  • Searched inmates for contraband items and report on inmate conduct
  • Escorted and transported inmates.
  • Led discussions and facilitated games and activities to demonstrate values and morality.
  • Provided guidance and mentorship to youth in developing healthy relationships with peers and adults.

Education

Bachelor's degree - Criminal Justice

Urbana University

Associate's degree - Criminal Justice

Owens Community College

Skills

  • Team Collaboration
  • Verbal and Written Communication
  • Client Education
  • Database Management
  • Policy Understanding
  • Dispute Resolution
  • Insurance Knowledge
  • Customer Support
  • Strong customer service skills
  • Complaint Handling
  • Strong written and verbal communication skills as well as listening skills
  • Strong attention to detail
  • Ability to quickly understand, orient to, and learn new information that will be communicated to others
  • Strong organizational and time management skills
  • Experience interpreting and delivering complex information in an understandable and compelling manner

Timeline

College Liaison Assistant/Course Monitor

Dayton Early College Academy
08.2023 - Current

Reserve Teacher

DECA High School
08.2022 - Current

Service and Support Administrator

Fayette County Board Of DDS
11.2021 - 01.2022

Paraprofessional

Valerie Elementary School- Dayton Public School
08.2021 - 11.2021

MHEO (Material Handler Equipment Operator)

Staples Warehouse
01.2021 - 06.2021

Child Protective Caseworker- Ongoing

Clinton County Children Services
04.2020 - 09.2020

Program Coordinator

Easter Seals Adult Day Program
12.2019 - 03.2020

Service and Support Administrator

Montgomery County Board Of DDS
08.2019 - 12.2019

Program Manager

I Am Boundless
01.2018 - 08.2019

Educational Assistant/ Substitute Teacher

Montgomery County Learning Center
08.2017 - 01.2018

Program Support Assistant

Montgomery County Board Of DDS
06.2015 - 06.2017

Youth Leader 3

Montgomery County Juvenile Court
03.2014 - 06.2015

Bachelor's degree - Criminal Justice

Urbana University

Associate's degree - Criminal Justice

Owens Community College

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Unique Horton