To establish myself within an organization utilizing my skills, while augmenting my experience, training, and knowledge of customer service, allowing me the growth to be an asset to your company. Willing to relocate: Anywhere
Overview
15
15
years of professional experience
1
1
Certification
Work History
Mobile Patrol Security Officer
Brosnan Risk Consultants
New York, NY
03.2021 - 11.2025
Mobile patrol officer. Assist in removal of homeless individuals, write daily reports, check all Citibank branches for suspicious activity. Assure all of the ATM machines, lights and doors are functioning properly.
Security Officer
The Riverside Premier Rehabilitation and Healing Center
New York, NY
08.2019 - 07.2020
# Worked during the Covid-19 Pandemic
# Distributed face-masks to all incoming and outgoing patients and staff
# Took the digital temperatures of all incoming staff and visitors to ensure all safety protocols are met
# Wiped down and sanitized all work stations daily
# Assisted NYPD, EMS, and Aides with the removal of patients from the premises if needed
# Notified staff through alerts if a patient has left the premises or has gone missing
# Worked receptionist desk and covered all security shifts if needed
Safety Aide
Homes For The Homeless
Bronx, NY
10.2017 - 09.2019
# Trains new employees on daily and nightly operational procedures
# Patrols buildings daily to ensure all safety codes are up to standard
# Ensures that all guests entering the building are screened properly and thoroughly
# Makes sure all occupied living spaces are up to the buildings safety code
# Routinely has Fire Drills/Safety Drills and makes sure all alarms are in proper working order
# Reports all health violations to the Safety Manager in a timely manner
Sales Associate
BROOKSTONE
New York, NY
12.2016 - 10.2017
# Consistently makes individual sales goals on a weekly basis
# Assists the customers in purchasing items not only in the store, but also through our online store
# Maintains a good clientele with customers both foreign and domestic
# Has extensive register training on all sales, exchange, return, and online transactions
# Trained thoroughly on the working mechanics of our high-end massage chairs, to ensure that all parts are working properly and that the customer engaged has the best experience possible
Retail Merchandise Stand Manager
Legends Hospitality Management / Yankee Stadium
Bronx, NY
08.2010 - 03.2017
# Employee Of The Month Winner July 2012
# Works special Yankee Stadium events ( Concerts, College Football, NYCFC Soccer, and NHL Hockey games )
# Provides excellent customer service and receives outstanding customer service reviews
# Extensive cash handling experience when dealing with store discounts, sales, exchanges, store returns, weekly MasterCard promotions, and register close outs by being proficient in the Counter Point P.O.S.
# Works closely with Supervisors and Management to train all newly hired sales associates on the register as well as on the sales floor to ensure that customer service standards are exceeded
# Works with the Yankees warehouse to make sure all products are labeled properly and is available to the customers