Summary
Overview
Work History
Education
Skills
Timeline
Generic

Unique Moseley

Gulfport,MS

Summary

Dedicated Cashier with a proven track record at Zaxbys, excelling in customer service and assistance. Demonstrates a strong work ethic and integrity, alongside patience and empathy, ensuring high customer satisfaction. Skilled in handling transactions efficiently, contributing to a 20% increase in customer return rate.

Overview

3
3
years of professional experience

Work History

Sandwich Artist

Subway
03.2023 - Current
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.

Hostess

Brick and Spoon
03.2024 - 11.2024
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Hostess

Brick and Spoon
01.2023 - 12.2023
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Answered phone calls to take orders, give information and document reservations.
  • Completed daily side work and opening and closing duties without fail.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Seated patrons based on guest preferences and seating availability.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Provided patrons with estimated waiting times during peak service hours.
  • Opened and closed seating sections according to volume of guests.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.
  • Delivered pick-up and curbside orders to guests.
  • Promoted business loyalty by fostering positive customer relationships.
  • Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
  • Advised customers about special offerings and menu items to help drive sales.
  • Assisted customers with delivering orders, carrying additional trays and helping dish out items.

Ice Cream Maker / Server

Hibachi Ninja /rolling Creamery
01.2022 - 12.2023
  • Kept work area tidy and sanitary, promptly addressing spills, and other messes.
  • Improved team efficiency by assisting with the training of new staff members in ice cream making techniques.
  • Offered samples of new ice cream flavors to customers.
  • Maximized product consistency by following established recipes and measuring ingredients accurately.

Cashier

Zaxbys
07.2021 - 12.2022

Education

GED -

Mississippi Gulf Coast Community College
Perkinston, MS
03.2024

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Cleaning and organization
  • Reliability and punctuality
  • Food Preparation
  • Cash handling proficiency
  • Effective multi-tasking
  • Multitasking and Prioritizing
  • Cash Handling
  • Customer Satisfaction Focus
  • Attention to Detail
  • Dependable and honest
  • Cleanliness and hygiene
  • Efficient Work Pace
  • Cleaning and sanitization

Timeline

Hostess

Brick and Spoon
03.2024 - 11.2024

Sandwich Artist

Subway
03.2023 - Current

Hostess

Brick and Spoon
01.2023 - 12.2023

Ice Cream Maker / Server

Hibachi Ninja /rolling Creamery
01.2022 - 12.2023

Cashier

Zaxbys
07.2021 - 12.2022

GED -

Mississippi Gulf Coast Community College

Similar Profiles

CREATE PROFILE
Unique Moseley