Unique Pierce
Saline,MI
Summary
Dynamic professional with a proven track record at Pathlight Community Services, excelling in training and mentoring staff while fostering a positive work environment. Skilled in conflict resolution and meticulous documentation, I enhance care quality and client satisfaction, ensuring safety and comfort for residents. Recognized for exceptional service that drives resident safety and quality care Energetic and dependable, possessing strong organizational and communication skills. Well-versed in operational procedures and team management, with solid background in conflict resolution and task delegation. Capable of driving team performance and ensuring seamless shift transitions to achieve operational efficiency and customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Supervisor/Med Tech/Care Coordinator
Pathlight Community Services
05.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Creating an culture of positive work environment.
- Counting narcotics before and after shift change.
- Making schedule changes to fit vacant units.
- Providing constructive feedback for skill development.
- Speaking with guardians regarding concerns of ongoing care and revising care plans.
- Checked resident vitals such as temperature and blood pressure.
- Responding to time-sensitive call lights and supported resident comfort and safety by adjusting bed rails and equipment.
Appliance Sales Specialist
The Home Depot Inc
Ypsilanti, Michigan
07.2022 - 10.2022
- Meticulously maintained appliance showroom to provide inviting and professional environment for clients.
- Provided exceptional after-sales service, leading to numerous repeat customers and referrals.
- Utilized "Order Up" to check item availability in store inventory.
- Demonstrated features and benefits while assisting customers in making informed decisions based on needs and wants.
Education
No Degree - Nursing
Washtenaw Community College
Ann Arbor, MI06-2028
No Degree - Psychology
Eastern Michigan University
Ypsilanti, MI06.2026
High School Diploma -
Detroit School of Arts
Detroit, MI06-2023
Skills
- Detail Orientated
- Time Management
- Tactfulness
- Documentation Professionalism
- Conflict Resolution
- Training & Mentoring
Certification
- CPR/ First Aid trained
- Medical Administration trained
Timeline
Shift Supervisor/Med Tech/Care Coordinator
Pathlight Community Services
05.2023 - Current
Appliance Sales Specialist
The Home Depot Inc
07.2022 - 10.2022
No Degree - Nursing
Washtenaw Community College
No Degree - Psychology
Eastern Michigan University
High School Diploma -
Detroit School of Arts
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