Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. I left my previous job with and am still on good standings with them. Summer is busy and I have bigger goals that continuing to work at Rue 21. They acknowledge my work and the hard work I have done and told me that I can come back if I decided to.
Hi, I’m
Unique Taylor
Katy,TX
Summary
Work History
Rue 21 Store
Rue 21
12.2023 - 04.2024
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
- Prioritized helping customers over completing other routine tasks in store.
- Used in-store system to locate inventory and place special orders for customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Streamlined processes within the store''s operations by organizing merchandise layouts for easy access.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
Cypress Lakes High School5750 Greenhouse Rd Katy, TX 77449 United States
05.2025
University Overview
Lone Star College SystemSpring, TX
Associate of Science
05.2025
University Overview
Skills
- Upselling
- Basic Mathematics
- Safety and Cleanliness Standards
- Recovery techniques
- Listening Skills
- Multi-tasking strength
- Cash Handling
- Creative Thinking
- Adaptable and Flexible
- Honest and Dependable
- Strong Communication and Interpersonal Skills
- Friendly and Helpful
- Fitting room maintenance
- Sales trends
Timeline
Rue 21
Rue 21 Store
12.2023 - 04.2024
Cypress Lakes High School
Lone Star College System
Associate of Science
Similar Profiles
Jasmine JarmonJasmine Jarmon
Sales Associate at Rue 21 StoreSales Associate at Rue 21 Store
Elizabeth TrujilloElizabeth Trujillo
Store Associate at Rue 21 StoreStore Associate at Rue 21 Store
Brianna SchwabBrianna Schwab
Sales Floor Associate at Rue 21 StoreSales Floor Associate at Rue 21 Store