Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Work Availability
Timeline
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Uno Martin-Suarez

Midlothian,VA

Summary

Proven performer with experience at DoorDash and Panera Bread, excelling in customer satisfaction and operational efficiency. Demonstrated strong teamwork and exceptional order accuracy, enhancing guest experiences and streamlining delivery processes. Skilled in maintaining high cleanliness standards, contributing to a positive and efficient work environment. Flexible Restaurant Team Member well-versed in taking customer orders and remaining calm during busiest times. Motivated individual handling food and drink preparation and operating cash registers in fast-paced dining environments. Clear communicator possessing outstanding customer service skills.

Overview

3
3
years of professional experience
1
1
Certification
1
1
Language

Work History

Deliver Driver

DoorDash
09.2022 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Restaurant Team Member

Panera Bread
10.2021 - 12.2022
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
  • Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
  • Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
  • Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Facilitated smooth handoffs between shifts by communicating pertinent information regarding outstanding tasks or issues requiring immediate attention from incoming team members or managers.


Education

Associate of Science - Business Administration

Brightpoint Community College
Midlothian, VA
05.2024

High School Diploma -

Midlothian High School
Midlothian, VA
05.2022

Skills

  • Strong teamwork
  • Customer interaction
  • Cleaning and sanitizing
  • Taking Orders
  • Food safety knowledge
  • Operations and procedural knowledge

Certification

serve safe manager certification

Languages

Spanish
Limited Working

Accomplishments

Received The Bread Head of the month award.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Deliver Driver

DoorDash
09.2022 - Current

Restaurant Team Member

Panera Bread
10.2021 - 12.2022

Associate of Science - Business Administration

Brightpoint Community College

High School Diploma -

Midlothian High School

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Uno Martin-Suarez