Upuia MA'AVA
Victoria,TX
Summary
Logistics and warehouse operations associates with ten years of experience in optimizing shipping, receiving, and inventory processes. Proven track record in leading teams to ensure compliance with safety and KPI standards while enhancing workflow efficiency. Expertise in Oracle and barcode inventory systems. Dedicated to maintaining high safety and accuracy standards.
Overview
15
15
years of professional experience
Work History
Senior Warehouse Associate
Vic-Tec
Inez, USA
11.2020 - Current
- Led four-person team in daily warehouse operations, including shipping, receiving, and inventory management.
- Managed scheduling and logistics for outbound shipments, achieving timely delivery and adherence to KPIs.
- Oversaw barcode scanning systems to ensure accuracy in inventory tracking and allocation.
- Coordinated inspection of incoming containers from overseas and communicated with the fabrication and quality departments.
- Maintained 5S and safety compliance while promoting accountability and high performance.
- Mentored junior staff to develop skills and enhance team effectiveness.
- Developed training materials for new hires and ongoing staff development initiatives.
- Facilitated team meetings to align project objectives and establish clear expectations.
DELIVERY DRIVER
Pizza Hut
Victoria, USA
06.2018 - 11.2020
- Delivered orders safely and efficiently, ensuring customer satisfaction through professional and courteous service.
- Verified order accuracy and handled cash transactions.
- Maintained kitchen and food preparation standards, contributing to high customer satisfaction.
PURCHASE COORDINATOR
Exterran / Archrock Services
Victoria, USA
05.2018 - 05.2020
- Collaborated with teams to streamline procurement and tracking processes using Excel, Word, Publisher, and Oracle software.
- Purchased parts for requisition coordinators, customers, and vendors to meet procurement needs.
- Organized and prioritized tasks independently to enhance workflow efficiency.
BILLING SUPERVISOR
Archrock Services LLC
08.2013 - 05.2018
- Prepared electronic invoices, ensuring data accuracy for timely billing and customer satisfaction.
- Collaborated with Service Managers and Technicians to resolve billing issues and streamline progress billing.
- Coordinated data flow between Oracle systems and field technicians to enhance billing processes.
LARGE PARTS SUB-ASSEMBLY
Caterpillar
Victoria, USA
03.2012 - 08.2013
- Operated tools and equipment to assemble excavators and large components, ensuring quality standards were met.
- Transported heavy parts using cranes and forklifts, prioritizing safety protocols throughout the process.
- Conducted thorough safety inspections to ensure compliance with regulations. and drove machinery for testing.
CUSTOMER EXPERIENCE COORDINATOR
TJ Max
Victoria, USA
10.2011 - 03.2012
- Coordinated customer service workflows across TJ Max store operations
- Resolved customer concerns using TJ Max service policies and store procedures
- Supported associates with customer experience standards and daily service tasks
- Trained cashier associates to enhance sales and service skills.
- Oversaw cash office operations and streamlined inventory processing.
Education
Diploma - Graphic & Design
National College of Technology & Design
Auckland, NZBachelor of Arts -
University of Auckland
Auckland, NZSkills
- Logistics management
- Shipping coordination
- Inventory management
- Import/export compliance
- Warehouse management systems
- Safety compliance
- Forklift and crane operation (certified)
- Import/export documentation
- Process improvement
- Team leadership and training
Timeline
Senior Warehouse Associate
Vic-Tec
11.2020 - Current
DELIVERY DRIVER
Pizza Hut
06.2018 - 11.2020
PURCHASE COORDINATOR
Exterran / Archrock Services
05.2018 - 05.2020
BILLING SUPERVISOR
Archrock Services LLC
08.2013 - 05.2018
LARGE PARTS SUB-ASSEMBLY
Caterpillar
03.2012 - 08.2013
CUSTOMER EXPERIENCE COORDINATOR
TJ Max
10.2011 - 03.2012
Diploma - Graphic & Design
National College of Technology & Design
Bachelor of Arts -
University of Auckland