URACHA YATSHIMPLEE
Santee,CA
Summary
To Obtain the position in Human Resource and Hospitality customer service business where excellent communication skills and association can help raise success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant Manager
Panda Express
San Diego, CA
05.2023 - Current
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control, and store opening and closing procedures.
J1 Internship Students Coordinator
International Cultural Exchange Services
01.2011 - Current
- Updated and maintained students records attendance records.
- Processed documentation for J1 Intern students actions such as new hires, grievance resolutions and terminations.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Guest Service Agent
Embassy Suites Hotel
03.2023 - 04.2023
- Collected room deposits, fees, and payments.
- Greeted guests upon arrival and offered assistance.
- Assisted guests with check-ins, account inquiries and any additional services needed.
- Maintained consistent positive customer feedback.
Server /Administrative Coordinator
Cheesecake Factory Inc
09.2021 - 12.2022
- Assisted management with special projects to complete all tasks by deadlines.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
Human Resources and Food Beverage Intern
Harrah's Resort Southern California - Funner, CA
10.2011 - 08.2014
- Delivered friendly assistance with new hires throughout interviewing and hiring process for J1 Culinary Internship students
- Partnered with management team to coordinate on-boarding and off-boarding processes.
- Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration for J1 Culinary Students
- Distributed food to waiters and waitresses to serve to customers.
Teacher's Assistant
Coleman University
01.2012 - 02.2013
- Worked with lead teacher to monitor class schedule and take attendance.
- Assisted lead teachers with lesson plan creation and materials development .
- Completed daily reports on attendance and disciplinary performance
Education
BBA - Business Administration And Management
Coleman University
San Diego, CA03.2013
BBA - Human Resources Management
Rajamangala University of Technology
Bangkok Thailand04.2008
Skills
- Microsoft Office
- Human Resource Information System (HRIS)
- OnQ CRM (Customer Relationship Management)
- New Hire Orientation
- Employee Onboarding
- Oracle Solaris
- Human Resources Policies and Procedures Expertise
- Payroll and Benefits Administration
- Hiring and Training
- Employee Schedule Management
- Talent Recruitment
- Administrative Support
- Employee Onboarding
- Staff Recruitment and Hiring
Certification
- ServeSafe Manager
- SHRM-CP Certification in HR professional , expected completion December 2023
Timeline
Assistant Manager
Panda Express
05.2023 - Current
Guest Service Agent
Embassy Suites Hotel
03.2023 - 04.2023
Server /Administrative Coordinator
Cheesecake Factory Inc
09.2021 - 12.2022
Teacher's Assistant
Coleman University
01.2012 - 02.2013
Human Resources and Food Beverage Intern
Harrah's Resort Southern California - Funner, CA
10.2011 - 08.2014
J1 Internship Students Coordinator
International Cultural Exchange Services
01.2011 - Current
BBA - Business Administration And Management
Coleman University
BBA - Human Resources Management
Rajamangala University of Technology
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