Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented with ability to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
8
8
years of professional experience
Work History
Legal Assistant
Law Office of Alberto A. Cayetano, P.A
Miami, FL
07.2022 - Current
Maintained client confidentiality in all matters.
Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
Assisted immigration attorneys in preparing legal documents such as petitions, applications, and briefs.
Maintained client database and organized filing systems for case files.
Drafted letters to government agencies regarding immigration matters.
Provided translations of foreign language documents into English.
Conducted research on various immigration laws and regulations.
Gathered evidence to support clients' claims during hearings or interviews with USCIS officers.
Prepared visa applications according to guidelines set by the US Citizenship and Immigration Services.
Researched current news stories related to immigration policies and procedures.
Monitored progress on pending cases in order to inform clients about any changes or delays.
Oversaw and monitored status of cases through computerized case management and billing system and processed case tracking data, reports and updates in system.
Office Manager
Physical Therapy Now Bird Road
Miami, FL
03.2018 - 06.2022
Automated office operations, managing client correspondence, record tracking and data communications in database and case management software
Trained and mentored administrative staff members in company policies, daily task execution and industry best practices
Maintained impeccable office organization to support efficiency, professionalism and performance objectives
Oversaw office financial management, including AP/AR and payroll administration
Recruited, trained and developed dynamic administrative team, supporting all corporate growth and productivity objectives
Managed financial documentations such as expense reports and invoices
Managed office inventory by maintaining documentation of stock
Proactively identified and solved complex problems that impact management and business direction
Developed and actualized plans to streamline patient flows, increase office and patient care efficiency and generate new revenues
Updated employee paperwork and records
Served as main point of contact for outside vendors
Office Human Resources
Assisting Hands Home Care Miami
Miami, FL
09.2016 - 03.2019
Optimized processes by training employees to apply industry best practices and observe all protocols
Educated job applicants of expected job tasks, compensation and benefits to set clear expectations
Oversaw all facets of staff and client training objectives to install knowledge of federal, state and local regulations and requirements
Diminished obstacles and saved time, spearheading special projects through effective emergency resolution
Registrar Clerk
Life Line Med Training
Miami, Fl
10.2015 - 02.2017
Input data into system using , adhering to all procedures to keep information private
Managed and anticipated clerical needs of company employees, including copying, faxing and file management
Monitored office supply use and stock levels, placing replenishment orders as needed
Created, updated and maintained detailed documents and spreadsheets by creating professional charts, pivots and filters
Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members
Prepared Financial reports compiled from daily operations
Education
High School Diploma -
Colegio Sagrado Corazon De Jesus
Nicaragua
11.2014
Bachelor of Science - Interdisciplinary Studies, BS
Keiser University
Fort Lauderdale, FL
Skills
Self-directed
Project management
Inventory control
Customer relations
Time management ability
Scheduling and calendar management
Computer proficiency
Training and development
Customer service orientation
Detail oriented
A/P and A/R Payroll and benefits
Process improvements
Accounts reconciliation
Billing
Ability to prioritize
Motivational leadership style
Human resource knowledge
Accounts payable and receivable
Languages
Spanish
Native/ Bilingual
English
Full Professional
Portuguese
Professional
Timeline
Legal Assistant
Law Office of Alberto A. Cayetano, P.A
07.2022 - Current
Office Manager
Physical Therapy Now Bird Road
03.2018 - 06.2022
Office Human Resources
Assisting Hands Home Care Miami
09.2016 - 03.2019
Registrar Clerk
Life Line Med Training
10.2015 - 02.2017
High School Diploma -
Colegio Sagrado Corazon De Jesus
Bachelor of Science - Interdisciplinary Studies, BS
Case Manager/Litigation Legal Assistant at Law Office of José A. Yáñez, P.A.Case Manager/Litigation Legal Assistant at Law Office of José A. Yáñez, P.A.
Personal Injury Attorney at Self Employed (Law Office of Itzhak Bachar, P.A.)Personal Injury Attorney at Self Employed (Law Office of Itzhak Bachar, P.A.)