Talented Administrator & Intelligence Analyst highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with a talent for thinking outside the box for creative solutions.
Overview
6
6
years of professional experience
Work History
Client Cycle Administrator
ProFi-2020 Dental CPAs
04.2023 - 06.2023
Served as Executive Assistant to Director of Accounting
Managed 300+ Clients' information in various applications such as CCH and Salesforce daily for entire accounting team
Utilized Salesforce, CCH, Excel, and Fathom daily to create custom financial reports
Onboarded new clients, created initial invoices, and updated client information in various applications such as Salesforce, CCH, and Caseware
Authored and implemented processes and checklists for accounting administrative best practices
Created and maintained monthly and quarterly accounting and tax projects through CCH
Managed clients, users, KPIs, and objects in Salesforce daily
Worked with Head of Salesforce Administration to implement automation, custom objects, and best practice integration between Salesforce and accounting applications
Created new Quickbooks Online (QBO) accounts for new and existing clients
Served as first point of contact for Accounting Team for clients and other departments
Performed client-facing roles daily such as answering phones, emailing clients, and reaching out to clients on behalf of accounting
Implemented special projects periodically in role of Project Developer and Manager for Director of Accounting and other management on Accounting Team
Multi Disciplined Language Analyst - Arabic
United States Air Force/NSA
02.2017 - 02.2023
Safeguarded national security by maintaining Operational Security Standards
Practiced top-tier Arabic language translation & transcription
Authored, proofread, and edited 100 + Agency standard intelligence reports
Became Subject Matter Expert in related field
Authored 50 + training materials and training plans for Subject Matter, Language, Agency tools, and Section procedures
Trained 20 + new members on Language, Agency tools, Subject Matter, and procedures
Supported decision-makers by providing timely, accurate, and relevant assessments of emerging threats.
Analyzed open-source intelligence data to identify potential threats and vulnerabilities.
DCGS Operator - Arabic
United States Air Force/NSA
02.2017 - 02.2023
Utilized near real time Arabic Language translation in fast paced environment
Maintained proper security clearance standards to safeguard national security
Exceptional multi-tasking in extremely fast paced environment
Submitted 400+ reports and data in accurate and timely manner
Constructed 15+ more efficient training plans for incoming members
Assisted in training 5+ new operators, sharing knowledge of best practices and promoting culture of teamwork amongst peers.
Cybersecurity Skillbridge Internship
Arsiem Coorporation
09.2022 - 02.2023
Trained in cybersecurity (Sec+, Dev+, and Net+) basics for 50+ hours
Worked on project development and creative solutions in a team setting
Developed coding skills in cloud environment (Microsoft Azure) 50 + hours
Furthered skills in C++ and python 50+ hours
Utilized GitHub architecture for development purposes
Practiced multi team coordination towards a unified end goal
Education
No Degree - Electrical Engineering
University of Alabama At Huntsville
Huntsville, AL
05.2027
Associate of Arts - Language Studies - Arabic
Defense Language Institute
Monterey, CA
12.2018
Skills
Open Source Intelligence
Salesforce Administration
Quickbooks reporting
Accounting Best Practices
CCH & Caseware Expertise
Expertise in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Project development & implementation
Fathom Financial reporting, custom KPIs and COAs
Administrative & Executive Assistant
Training plan creation & Implementation
High level report writing (intelligence & Financial)