Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Uriah Richey

Blackfoot,ID

Summary

Versatile Fast Food Worker skilled in taking orders, handling special requests and preparing food. Recognized for remaining calm and focused while managing multiple tasks and communicating with customers. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols] and adaptable to new processes and procedures. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Drive Thru Cashier

Taco Johns
Lander, WY
01.2020 - 05.2020
  • Operated drive-thru window efficiently to ensure fast order processing times.
  • Maintained cleanliness of work area throughout shift.
  • Greeted customers, took orders, and provided product information.
  • Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.
  • Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
  • Prepared food items according to company standards for quality and presentation.
  • Assisted with the maintenance of store cleanliness including sweeping floors and wiping down counters.
  • Performed opening duties such as setting up registers with required supplies for shift operations.
  • Received payment from customers and made change as needed.
  • Maintained knowledge of current menu items, prices, and promotions.
  • Kept work area organized during shifts by properly storing utensils, cleaning tools, ingredients.
  • Completed end-of-shift tasks such as counting money in register drawers and reconciling transactions with receipts.
  • Verified that orders were accurate and complete before delivering them to customers.
  • Replenished supplies such as napkins, straws, condiments, trays throughout shift.
  • Kept drive-thru station well-stocked and organized to meet customer needs.
  • Prepared drinks, ice cream and other special items to complete food orders.
  • Greeted patrons, speaking clearly to take orders and give details about food items.
  • Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
  • Capitalized on slow periods to restock supplies, clean counters and remove trash.
  • Worked nights, weekends, and holidays, and maintained calm, pleasant demeanor.
  • Informed customers of regular deals or monthly specials to upsell orders.
  • Checked headsets and replaced batteries prior to rush periods to maintain readiness.
  • Followed store policies and procedures in regards to cleaning and sanitizing.
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Prepared drive-thru station for next shift by refilling napkins, lids and straws at window.
  • Greeted customers promptly and responded to questions.
  • Processed customer payments quickly and returned exact change and receipts.
  • Welcomed customers, offering assistance to help find store items.
  • Maintained work area and kept cash drawer organized.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Offered customers carry-out service at completion of transaction.
  • Built and maintained productive relationships with employees.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.

Merchandice Stocker

Safeway
Lander, WY
02.2019 - 06.2019
  • Received and unloaded shipments of merchandise from vendors.
  • Resolved customer complaints in a timely manner while maintaining professional composure.
  • Inspected merchandise for defects or damages prior to stocking shelves.
  • Monitored stock levels and communicated needs to supervisors promptly.
  • Participated in promotional events such as seasonal sales or special discounts as needed.
  • Inspected products for defects or damages prior to stocking shelves.
  • Stocked shelves with new merchandise in a timely manner.
  • Checked incoming shipments for damage or discrepancies against purchase orders.
  • Assisted customers with locating desired items throughout the store.
  • Organized backroom storage areas for efficient retrieval of items.
  • Provided excellent customer service at all times while interacting with customers.
  • Adhered to workplace safety regulations when handling heavy objects or operating machinery.
  • Sorted merchandise into appropriate areas according to size, type, style, color.
  • Ensured proper labeling on all products to ensure accuracy of pricing and product details.
  • Transported damaged goods or excess stock back to warehouse and storage facility as necessary.
  • Replenished items to maintain stock availability.
  • Resolved or assisted in handling routine customer concerns within established guidelines.
  • Greeted customers and retrieved requested products to drive satisfaction.
  • Palletized merchandise for easy movement to sales floor locations.
  • Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
  • Faced products on shelves and displays to meet company policies.
  • Lifted materials of varied weights on regular basis.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Assisted customers by locating items and loading heavy purchases in vehicles.
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Stored and organized items in tool or supply rooms, allowing for easy retrieval.
  • Packed and unpacked items, checking breakables before stocking on shelves.

Cook

Mcdonalds, PDI FOODS
Lander, WY
08.2018 - 11.2018
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Adjusted seasonings of dishes during cooking process in order to enhance flavors.
  • Coordinated with wait staff to ensure timely delivery of meals to customers.
  • Prepared and served meals by reviewing recipes and combining and cooking ingredients.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Organized storage areas for efficient usage of space.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Replenished food items from inventory and rotated ingredients.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Grilled and deep fried various foods from meats to potatoes.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
  • Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Adhered to regulatory standards regarding safe and sanitary food prep.
  • Made meals in accordance with company standards and requirements.
  • Checked completed orders for correct quantity and quality.
  • Prepared variety of foods according to exact instructions and recipe specifications.

Sales Associate

Locker Room by Lids
Jacksonville, FL
06.2017 - 09.2017
  • Attended weekly team meetings to review performance goals and objectives.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Conducted inventories on a regular basis to track stock levels.
  • Greeted customers and provided exceptional customer service.
  • Demonstrated product features and benefits for customers' needs.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Processed credit card transactions quickly and securely.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Organized stockroom shelves according to size, color or style.
  • Assisted customers with product selection, sizing and styling.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Provided accurate information about products, prices and services.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Used technology resources to assist customers in locating and selecting items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Worked with fellow sales team members to achieve group targets.
  • Assessed customer needs to provide assistance and information on product features.
  • Adhered to company initiatives and achieved established goals.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Bagged or packaged purchases and wrapped gifts.
  • Greeted customers to determine wants or needs.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Computed purchases and received and processed cash or credit payment.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Answered store and merchandise questions and led customers to wanted items.
  • Recommended, selected and located merchandise based on customer desires.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Prepared merchandise for purchase or rental.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Cleaned shelves, counters and tables to maintain organized store.

Drive-Thru Cashier

kfc
Jacksonville, FL
10.2016 - 04.2017
  • Maintained knowledge of current menu items, prices, and promotions.
  • Replenished supplies such as napkins, straws, condiments, trays throughout shift.
  • Restocked inventory when necessary to maintain sufficient levels at the front counter area.
  • Greeted customers, took orders, and provided product information.
  • Maintained cleanliness of work area throughout shift.
  • Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
  • Kept work area organized during shifts by properly storing utensils, cleaning tools, ingredients.
  • Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.
  • Managed multiple tasks simultaneously while maintaining a high level of efficiency and accuracy.
  • Completed end-of-shift tasks such as counting money in register drawers and reconciling transactions with receipts.
  • Received payment from customers and made change as needed.
  • Verified that orders were accurate and complete before delivering them to customers.
  • Assisted with the maintenance of store cleanliness including sweeping floors and wiping down counters.
  • Operated drive-thru window efficiently to ensure fast order processing times.
  • Worked nights, weekends, and holidays, and maintained calm, pleasant demeanor.
  • Checked headsets and replaced batteries prior to rush periods to maintain readiness.
  • Prepared drinks, ice cream and other special items to complete food orders.
  • Informed customers of regular deals or monthly specials to upsell orders.
  • Followed store policies and procedures in regards to cleaning and sanitizing.
  • Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
  • Capitalized on slow periods to restock supplies, clean counters and remove trash.
  • Kept drive-thru station well-stocked and organized to meet customer needs.
  • Greeted patrons, speaking clearly to take orders and give details about food items.
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Prepared drive-thru station for next shift by refilling napkins, lids and straws at window.
  • Maintained work area and kept cash drawer organized.
  • Greeted customers promptly and responded to questions.
  • Counted and balanced cashier drawers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Built and maintained productive relationships with employees.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.

Education

High School Diploma -

West Side Highschool
Jacksonville, FL
06-2015

Skills

  • Order Fulfillment
  • Quality Control
  • Food Service
  • Order Verification
  • Menu Memorization
  • Kitchen Support
  • Cash Handling
  • Safe Food Handling
  • Payment handling
  • Taking and Preparing Orders
  • POS Systems
  • Excellent Communication
  • Teamwork and Collaboration
  • Payment Processing
  • Order Accuracy
  • POS systems operation
  • Multitasking and Organization
  • Product Promotion
  • Flexible Schedule
  • Cleaning and sanitation
  • Customer Service

Affiliations

  • On my days off and or off time I like to spend time with my friends on my ps5. I like to swim when i get a chance. I like to go hiking and be out doors when I am able to.

References

References available upon request.

Timeline

Drive Thru Cashier

Taco Johns
01.2020 - 05.2020

Merchandice Stocker

Safeway
02.2019 - 06.2019

Cook

Mcdonalds, PDI FOODS
08.2018 - 11.2018

Sales Associate

Locker Room by Lids
06.2017 - 09.2017

Drive-Thru Cashier

kfc
10.2016 - 04.2017

High School Diploma -

West Side Highschool

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Uriah Richey