Developed personalized meal plans to support client health goals and recovery.
Conducted nutritional assessments to identify clients' dietary needs and preferences.
Collaborated with interdisciplinary teams to enhance client care and treatment strategies.
Educated clients on nutrition principles and healthy eating habits for sustainable lifestyle changes.
Monitored clients' progress, adjusting dietary plans based on feedback and health outcomes.
Developed nutrient-dense recipes and flexible meal templates to meet nutritional objectives.
Completed detailed nutritional assessments of each patient based on health history, medical conditions, and energy requirements.
Sales Associate
Camping World RV Sales
01.2023 - 01.2024
Assisted customers in selecting recreational vehicles, ensuring a positive shopping experience.
Maintained comprehensive product knowledge to effectively address customer inquiries and concerns.
Processed sales transactions accurately using point-of-sale systems, enhancing operational efficiency.
Collaborated with team members to meet monthly sales targets and improve store performance.
Conducted vehicle demonstrations, educating customers on features and benefits of various models.
Managed inventory levels, ensuring product availability and organization on the sales floor.
Trained new associates on sales techniques and customer service standards, fostering team development.
Resolved customer complaints promptly, contributing to increased satisfaction and loyalty rates.
Built relationships with customers to encourage repeat business.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Sous Chef
The Spring on Main
01.2022 - 01.2023
Supervised kitchen staff, ensuring adherence to food safety and sanitation standards.
Developed and implemented new menu items, enhancing overall dining experience.
Streamlined food preparation processes, reducing waste and improving efficiency.
Trained junior chefs on cooking techniques and presentation skills.
Collaborated with front-of-house staff to ensure seamless service during peak hours.
Managed inventory levels, ordering supplies to maintain optimal stock conditions.
Monitored quality control of dishes before serving, maintaining high culinary standards.
Assisted in budgeting for kitchen operations, managing costs effectively while maintaining quality.
Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
Trained kitchen staff to perform various preparation tasks under pressure.
Planned and directed high-volume food preparation in fast-paced environment.
Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
Played a key role in achieving positive health inspection results by maintaining strict compliance with all relevant guidelines and regulations throughout daily operations.
Implemented proper cleaning procedures, ensuring a safe and sanitary kitchen workspace compliant with health department regulations.
Increased kitchen productivity by optimizing workflow processes and delegating tasks appropriately within the team.
HVAC Installer
Stan Smiths Specialized Services
01.2020 - 01.2021
Installed HVAC systems following safety protocols and building codes.
Conducted system inspections to ensure optimal performance and compliance.
Collaborated with team members to troubleshoot and resolve HVAC issues efficiently.
Trained junior installers on best practices and installation techniques.
Improved installation processes by implementing feedback from customer reviews.
Maintained accurate records of installations and service calls for quality assurance.
Evaluated equipment needs for residential and commercial projects, ensuring suitability.
Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
Assembled air ducts, pipes, discharge valves, and flues to central heating and cooling equipment.
Located and marked pipe positions, hole passages, and duct connections in walls and floors.
Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
Installed components to improve HVAC system performance.
Increased client comfort levels by appropriately sizing and installing heating, ventilation, and air conditioning systems based on specific needs.
Ensured top-quality installations by adhering to local building codes, manufacturer specifications, and industry best practices.
Provided outstanding customer service throughout the entire project lifecycle, from initial consultation to final walkthroughs after completion of installations.
Boosted customer loyalty through exceptional follow-up service, addressing any concerns promptly and professionally.
Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
Troubleshot complex HVAC issues using advanced diagnostic equipment and tools, identifying root causes quickly and accurately to minimize system downtime.
Utilized pressure gauges and soap-and-water solutions to test pipe and tubing joints for leaks.
Increased longevity of HVAC systems by performing preventive maintenance.
Assisted customers in understanding complex technical information about their HVAC systems by explaining concepts in accessible language tailored to individual needs.
HVAC Installer
Adkins Refrigeration
03.2017 - 09.2019
Enhanced customer satisfaction through effective communication and timely service delivery.
Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
Promoted workplace safety by consistently following established protocols and diligently wearing appropriate personal protective equipment.
Facilitated seamless transitions from older HVAC systems to newer models through expert removal of existing equipment and precise installation of replacements.
Streamlined installation processes by properly preparing job sites, ensuring all necessary materials were on hand before beginning work.
Collaborated effectively with architects, engineers, electricians, and other construction professionals during large-scale projects, ensuring smooth coordination and successful outcomes.
Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
Improved HVAC system efficiency by conducting thorough inspections and identifying areas requiring maintenance or repair.
Expanded company reach by providing excellent service that led to numerous client referrals for new business opportunities.
Enhanced overall team productivity through effective communication and collaboration during installations and repairs.
Advanced professional development with continued education in the latest HVAC technologies and techniques to stay current in the field.
Maintained environmental conditions by rebuilding and replacing faulty components.
Minimized downtime for businesses experiencing HVAC issues by working efficiently under strict deadlines to complete repairs quickly without sacrificing quality.
Saved clients money on utility bills with energy-efficient installations designed specifically for their unique spaces and usage patterns.
Reduced costly callbacks for clients by performing comprehensive quality control checks after each installation or repair.
Traveled to job sites for both scheduled and emergency appointments.
Worked overtime, holidays and weekends to accommodate company needs.
Performed troubleshooting on HVAC systems to determine root cause of issues.
Filled out detailed work orders for each job completed.
Server
Crescent Hotel
01.2014 - 01.2016
Delivered exceptional customer service in high-pressure dining environment.
Trained and mentored new staff on menu items and service standards.
Oversaw dining room operations, ensuring efficient workflow and guest satisfaction.
Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
Managed inventory levels, minimizing waste through effective stock rotation practices.
Implemented process improvements that enhanced overall service efficiency and guest experience.
Resolved customer complaints promptly, fostering a positive dining atmosphere.
Developed strong relationships with regular patrons, enhancing customer loyalty and retention.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Bussed and reset tables to keep dining room and work areas clean.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Assistant Manager
Taco Bell
01.2012 - 01.2014
Supervised daily operations, ensuring compliance with food safety standards and company policies.
Developed and implemented training programs for new employees, enhancing team efficiency and service quality.
Managed inventory levels, reducing waste through improved ordering practices and stock rotation.
Coordinated staff schedules to optimize labor costs while maintaining service excellence during peak hours.
Led initiatives to enhance customer satisfaction, resulting in improved feedback scores and repeat business.
Analyzed operational workflows, identifying areas for process improvement and implementing strategic changes.
Fostered a positive work environment through effective communication and employee recognition programs.
Collaborated with management on marketing campaigns, driving increased foot traffic and sales growth in the region.
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Generated repeat business through exceptional customer service.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.