Urica Edwards
Montigue,NJ
Summary
Accomplished Rail Operations Leader with over 30 years of experience within New Jersey Transit. A subject matter expert in NORAC operating rules, FRA compliance, and large-scale commuter rail logistics. Proven track record of ensuring the safe movement of passengers and crew through strict adherence to operating practices and seamless communication with engineers, yard personnel, and railroad officials. A dedicated mentor and field trainer who has spent decades shaping newly hired staff from Ticket Collectors to Conductors. Seeking to leverage deep institutional knowledge and leadership experience into a Management role to drive operational excellence and safety culture.
Overview
32
32
years of professional experience
Work History
Lead Train Conductor
NEW JERSEY TRANSIT
New Jersey
01.1994 - Current
- Safety & Movement Oversight: Direct the safe movement of commuter trains by strictly adhering to North American Railroad Operating Practices (NORAC) and FRA regulations.
- Regulatory Mastery: Maintain continuous qualification through rigorous annual NORAC testing and triennial conductor re-certification, ensuring 100% compliance with evolving industry standards.
- Cross-Functional Communication: Serve as the central communication hub between engineers, yard personnel, maintenance crews, and railroad officials to ensure on-time performance and operational safety.
- Field Mentorship & Training: Act as a primary mentor for new hires, guiding employees through the career progression from Ticket Collector to Assistant Conductor and ultimately to Conductor.
- Public Relations: Manage high-volume passenger interactions, resolving disputes and providing real-time information during service disruptions to maintain a positive brand image.
- Operational Integrity: Accountable for the safety of the public and crew, identifying potential hazards and implementing immediate corrective actions in high-pressure environments.
- Bus Operator | June 1994 – November 1997
- Ensured safe, on-time transportation for passengers across diverse North Jersey routes.
- Maintained detailed logs and adhered to strict NJ Transit schedules and safety protocols.
- Developed a foundational understanding of the NJ Transit infrastructure and customer service standards.
Education
High School Diploma -
Essex County Vocational & Technical High School
01-1990
Skills
- Operational Leadership: Expert in NORAC Rules & FRA Federal Mandates
- Workforce Development: Mentoring, Coaching, and Field Training (New Hires)
- Safety & Compliance: Regular re-certification and 100% compliance in safety testing
- Crisis Management: Emergency response coordination and conflict de-escalation
- Stakeholder Communication: Liaison between Crew, Yard Personnel, and Officials
- Revenue Accountability: Financial reporting and digital ticketing oversight
Timeline
Lead Train Conductor
NEW JERSEY TRANSIT
01.1994 - Current
High School Diploma -
Essex County Vocational & Technical High School
COMMUNITY INVOLVEMENT
Mantle of Christ International Ministries, Volunteer & Community Leader, Dedicated volunteer for various church functions and community outreach programs, demonstrating a commitment to service and leadership outside of the workplace.