Uriel Benitez
Tustin,CA
Summary
Energetic Expo Runner known for maintaining high productivity levels and completing tasks efficiently. Skilled in time management, communication, and problem-solving to ensure smooth operations during service. Excel in fast-paced environments by leveraging strong multitasking abilities and adaptability. Committed to team collaboration and customer satisfaction through effective listening and quick response to requests. Hardworking server with skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
Work History
Expo Runner
Panini Kabob Grill
Corona Del Mar, CA
03.2024 - Current
- Always communicating with kitchen staff to ensure food was taken out in a correct manner.
- Always communicating with kitchen staff to ensure delivery orders are being made on time.
- Executed quick and efficient meal distribution.
- I do services such as sweeping floors, emptying trash cans, and wiping down surfaces as needed.
- Explained menu items, describing ingredients and cooking methods.
- Trained new employees to perform duties.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Collected dirty dishes and glasses from tables, preparing areas for next diners.
- Stocked service areas with supplies during slow periods.
Restaurant Waiter
Bella Cuba
Santa Ana, CA
08.2021 - Current
- Greeted customers, provided menus and answered questions about menu items.
- Assisted guests with making food and beverage selections.
- Took accurate food and drink orders.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Checked on guests during meals to ensure satisfaction.
- Cleared dishes, refilled drinks as necessary and served any requested condiments or accompaniments.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Answered phone calls providing information about restaurant services, hours of operation, menu items .
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
- Replenished stocks of napkins, silverware and other dining room supplies as needed.
- Resolved customer complaints in a polite manner according to company policy.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Calculated charges, issued table checks, and collected payments from customers.
- Stocked server areas with supplies before, during and after shifts.
- Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Informed customers of daily specials and signature menu items.
Education
High School Diploma -
Santa Ana High School
Santa Ana, CA06-2019
Skills
- Table Bussing
- Food Running
- Restocking supplies
- Order Accuracy
- Menu knowledge
- Quick Learner
- Food presentation
- Service Quality
- Meal recommendations
- Menu Memorization
Timeline
Expo Runner
Panini Kabob Grill
03.2024 - Current
Restaurant Waiter
Bella Cuba
08.2021 - Current
High School Diploma -
Santa Ana High School
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