Uriel Castro
Rooms To Go
Houston,TX
2
Languages
1
Certification
13
years of professional experience
Analytical and highly disciplined professional with an Associates Degree in Mathematics and nearly 9 years of dedicated experience at Rooms To Go in The Woodlands. Combines strong quantitative and problem-solving skills with a proven track record of clear communication, situational awareness, and strict adherence to operational compliance.
Work History
Sales Associate
8 Years 10 Months- Data & Contract Accuracy: Manage high-volume financial contracts, credit applications, and product specifications daily, utilizing strong mathematical accuracy to prevent errors and ensure compliance with strict company guidelines.
- Protocol & Safety Adherence: Maintain continuous situational awareness on a large, active showroom floor, strictly adhering to corporate safety protocols and reporting potential hazards to ensure an incident-free environment for staff and customers.
- High-Stakes Communication: Serve as the primary point of contact for diverse clientele, explaining complex financing structures, warranties, and terms clearly and concisely while de-escalating high-pressure situations.
- Performance Under Pressure: Maintain focus, alertness, and a strong work ethic during peak business hours and extended shifts, ensuring consistent operational excellence and reliability.
Server
4 Years- Operational Multitasking: Managed fast-paced, high-volume dining areas, balancing multiple technical tasks simultaneously while maintaining a high level of situational awareness.
- Safety & Regulatory Compliance: Strictly adhered to local health department codes, food safety regulations, and sanitation protocols to mitigate operational risks.
- Financial & Order Accuracy: Processed high volumes of cash and digital transactions daily; cross-referenced customer requests with kitchen output to ensure 100% order accuracy.
- Team Coordination: Communicated clearly and efficiently with kitchen staff and management under tight time constraints to ensure smooth, efficient operations.
Education
Associate of Science - Mathematics
Skills
Mathematical & Analytical Skills: Proficient in data analysis
precision calculations
and logical problem-solving.
Procedural Compliance: Strict adherence to corporate policies
financial regulations
and safety protocols.
Critical Communication: Expert at translating complex information clearly and managing high-stress interactions.
Detail-Oriented Monitoring: Experienced in managing high-volume data entries
digital logs
and contracts with zero margin for error.
Situational Awareness: Maintaining continuous focus and alertness in a busy
dynamic environment.
Certification
- Electrical Apprentice License
- TWIC Card
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Rooms To Go
10.2017 - CurrentRead More
Server
Armentas Mexican Restaurant
10.2013 - 10.2017Read More
San Jacinto Community College
Associate of Science from Mathematics
Read More