Uriel Castro Cortez

• Work and built heaters for different models and any other specific parts that was needed to be built use grease and screws to secure parts efficiency. Work in any and every department to always know what to do and enjoy learning new things and quick on catching on.

• Trained new staff on proper building techniques, site regulations and safety protocols.

• Trained new team members by relaying information on company procedures and safety requirements.
• Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
• Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
• Coached team members in techniques necessary to complete job tasks.
• Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
• Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
• Worked different stations to provide optimal coverage and meet production goals.
• Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
• Managed schedules, accepted time off requests and found coverage for short shifts.
• Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.

• Maintained Type tractor in good working order and regularly inspected and cleaned attachments.
• Operated hydraulic and mechanical controls to expertly move and control powerful attachments.
• Moved equipment between job locations, following traffic rules to prevent incidents and quickly reach new sites.
• Performed daily equipment inspections, ensuring optimal tractor performance and minimizing downtime.

• Operated machining equipment safely with team of operators.
• Assisted quality control personnel with inspections of completed products, ensuring adherence to strict quality standards before shipping them out to customers.
• Complied with company and OSHA safety rules and regulations.
• Reduced machine downtime by performing regular inspections and identifying potential issues before they escalated.
• Assisted in the development of new products, contributing technical expertise and hands-on assembly experience.
• Utilized various hand tools for precise assembly work, consistently meeting tight tolerances specified for each product.
• Streamlined workflow by organizing supplies and tools efficiently, enabling faster completion of tasks.

• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
• Provided excellent customer service to create positive experiences and build patient trust.
• Communicated with insurance companies to dispute unpaid claims and verify patient coverages.