Uriel Manrique Ruiz
Santa Clara,CA
Summary
Dynamic professional with over 10 years of experience in customer service and business operations. Adept at managing culturally diverse teams in fast-paced environments. Recognized for exceptional initiative and mentoring abilities. Seeking a growth opportunity to leverage business education and analytical skills to enhance operations, drive efficiency, and support strategic decision-making.
Overview
16
16
years of professional experience
Work History
Front Office Administrator
Sunnyvale Family Chiropractic
06.2022 - 10.2024
- Reduced missed appointments by implementing effective reminder system
- Managed inventory, ensuring 100% availability of essential supplies while minimizing costs
- Enhanced financial transactions accuracy by optimizing Square payment system
- Implemented QuickBooks, reducing financial errors and improving visibility of key metrics for decision-making
- Maintained and organized and cost-efficient office environment
Census Auditor
LUNA
11.2019 - 01.2020
- Increased census participation by engaging 200+ households through door-to-door communication
- Addressed immigration concerns for 100+ community members with clear, actionable guidance
- Achieved 80% interview completion rate, conducting concise 15-minute sessions
Cashier/ Buyer / Cheese Expert
The Milk Pail Market
09.2008 - 06.2019
- Streamlined inventory management and optimized pricing, resulting in expanded product variety
- Boosted checkout efficiency as fastest cashier by memorizing 500+ product codes
- Managed and marketed 300+ domestic and imported cheeses, enhancing customer satisfaction
- Increased sales by designing discount displays and hosting community presentations
- Mentored 50+ employees, leading to improved productivity and retention
- Secured favorable vendor deals, achieving cost savings and aligning purchases with corporate goals
- Coordinated food arrangements for staff events, improving employee engagement by 40%
Education
Bachelor of Science - Business Administration
San Jose State University
San Jose, CA05.2022
Skills
- Scheduling appointments
- Reception duties
- Office supply management
- File organization
- Microsoft Word
- Excel
- PowerPoint
- Power BI
- Tableau
- Google Docs
- QuickBooks
- macOS
Volunteer Experience
Event Organizer
Silicon Valley Pride
- Planned and executed Pride events, including budgeting, scheduling, and team coordination
- Educated community members on marriage equality and other social issues at booth events
- Managed the main stage for annual event, ensuring seamless talent performance and transitions
Timeline
Front Office Administrator
Sunnyvale Family Chiropractic
06.2022 - 10.2024
Census Auditor
LUNA
11.2019 - 01.2020
Cashier/ Buyer / Cheese Expert
The Milk Pail Market
09.2008 - 06.2019
Bachelor of Science - Business Administration
San Jose State University
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