Uriel Montanez
Woodside,New York
Summary
I am an enthusiastic and dependable hard worker with more than three years of experience in the hospitality industry, collaborating effectively with restaurant colleagues. I possess excellent cleaning and organizational skills and demonstrate a commitment to addressing customer concerns with promptness, precision, and professionalism. I am self-motivated and readily adapt to new challenges, always eager to acquire new skills to enhance customer satisfaction.
Overview
4
4
years of professional experience
Work History
Backserver
UTSAV
01.2023 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Communicated customer needs clearly to kitchen staff for fast, accurate orders.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Arranged furniture and supplies to support seamless special events, buffets and banquets.
- Assisted with bussing tables and cleaning up spills.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Assisted wait staff with timely food delivery and guest requests.
- Answered customer questions about food and beverage items.
Busser and Runner
Bass and bourbon
12.2021 - 01.2023
- Clean and reset tables promptly
- Ensuring the availability of clean dishes, flatware, glasses, straws and napkins for tables
- Assist waiter by marking tables, serving water, coffee and cocktails
- Responsible for delivering food dishes from the kitchen to get along with description.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Busser
Raku
04.2021 - 12.2021
- Removing tableware like dishes and utensils to keep tables from becoming too crowded
- Clearing tables of dirty utensils, napkins and dishes and cleaning surfaces so that they're ready for the next guests
- Ensuring the availability of clean dishes, flatware, glasses, straws and napkins for tables
- Cleaning any spills in the kitchen and dining areas
- Keeping the restrooms clean.
Busser
Cafe Luxembourg
10.2019 - 04.2021
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Education
Accounting - Accounting And Finance
Unillanos
Colombia02.2019
Skills
- Strong sense of awareness and multitask
- Excellent work ethics, positive, friendly and team player
- Willingness to learn and grow
- Good team player
- Excellent communicator
- Strong problem-solving aptitude
- Commitment to providing exceptional service and genuine experiences
- Bilingual
Timeline
Backserver
UTSAV
01.2023 - Current
Busser and Runner
Bass and bourbon
12.2021 - 01.2023
Busser
Raku
04.2021 - 12.2021
Busser
Cafe Luxembourg
10.2019 - 04.2021
Accounting - Accounting And Finance
Unillanos
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