Uriel Nieto Bonilla
Hampton Bays,NY
Summary
Dynamic customer service professional with a strong work ethic and integrity, experienced at TJX. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in cash handling and time management, consistently streamlining operations and improving service delivery in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Cashier
TJX
2024.08 - 2025.09
- Processed transactions accurately and efficiently using POS systems.
- Assisted customers with inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout area to ensure safety.
- Collaborated with team members to streamline operations during peak hours.
Customer Service Representative Manager
Marshalls & HomeGoods
2023.06 - 2024.08
- Oversaw daily operations of customer service team to ensure efficient issue resolution.
- Developed training programs that enhanced team performance and improved customer satisfaction scores.
- Implemented quality assurance processes to maintain high standards in customer interactions.
Education
High School Diploma -
Hampton Bays High School
Hampton Bays, NY2024-06
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Cashier
TJX
2024.08 - 2025.09
Customer Service Representative Manager
Marshalls & HomeGoods
2023.06 - 2024.08
High School Diploma -
Hampton Bays High School