URIEL VELAZCO
Los Angeles,CA
Summary
Proven to enhance customer satisfaction through exceptional service and mixology skills at Laurel Tavern, I mastered supply replenishment and facility cleaning, contributing to a seamless operational flow. My adaptability and teamwork significantly improved service efficiency, showcasing a commitment to excellence and a results-driven approach. Hardworking team player effective at multitasking to satisfy customers and achieve work targets in fast-paced restaurant and bar settings. Knowledgeable about processing payments, using Point-of-sale systems and serving alcohol in a responsible way.
Overview
10
10
years of professional experience
Work History
Bar Back
Laurel Tavern
03.2015 - Current
- assisted the bartender with opening & closing the bar
- stocking supplies such as: liquor, beer, ice, wine,etc.
- Operated POS system to collect payments from customers.
- prepare/restock garnishes
- Learned how to make wide variety of mixed drinks.
- clean glassware, bar,table and surrounding surfaces.
- Checked ID cards and verified bar guests were of legal age.
Runner/ Barback
Forman's Whiskey Tavern
01.2016 - 05.2020
- Delivered correct food items to tables according to order documentation.
- Cleared tables immediately after guests left in preparation for next party.
- Organized and replenished supplies at food stations to optimize team performance.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Monitored food and beverage supplies, assisting with restocking when needed.
BusBoy
Toscana
01.2015 - 09.2015
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
Bus Boy
Katsuya
02.2014 - 06.2016
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- prepared tables for new customers by setting them up.
- Stocked serving stations, organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked well in diverse team settings by partnering with others to complete tasks.
Education
No Degree -
Hollywood High School
Hollywood, MDSkills
- Exceptional Customer Services
- Mixology Techniques
- Facility Cleaning
- Flexibility
- Team Work
- Cash Handling
Timeline
Runner/ Barback
Forman's Whiskey Tavern
01.2016 - 05.2020
Bar Back
Laurel Tavern
03.2015 - Current
BusBoy
Toscana
01.2015 - 09.2015
Bus Boy
Katsuya
02.2014 - 06.2016
No Degree -
Hollywood High School
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