Results-driven and relationship-focused professional with a strong background in enhancing operational efficiency and executing and outreach initiatives. Recognized for exceptional communication, adaptability, and problem-solving in dynamic environments. Proven ability to manage relationships, streamline processes, and drive impactful results.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Marketing Coordinator
Media Bridge
10.2024 - Current
Build and maintain strong relationships with clients, hiring managers, and industry professionals to drive business growth.
Communicate with cross-functional teams to successfully execute integrated marketing initiatives.
Identify new business opportunities by networking, attending industry events, and leveraging market insights.
Implement metrics to measure campaign success and inform data-driven decisions.
Implement comprehensive marketing strategies to increase brand awareness and customer acquisition.
Develop compelling presentations and proposals to showcase opportunities.
Conduct market research to understand industry hiring trends, competitor strategies, and emerging talent pools.
Developed a robust social media strategy, resulting in significant growth of followers and online presence.
Acquired, developed, and frequently serviced over 10+ new accounts.
Senior Project Manager
Br8kthru Consulting
01.2024 - 10.2024
Lead large accounts ($10k + per month), handling daily operations for account deliverables.
Establish and maintain relationships with existing and new clients via email, phone, virtual and in person communications and meetings.
Set up projects in project management software based on scope of work requirements as well as information from estimates and kickoff meetings, both internal and client facing.
Maintained timelines and expectations for tasks and projects by regularly reviewing and following up on deliverables and progress with resources.
Allocate budgets in time tracking software with allotted/estimated hours for each task associated with the project.
Establish a cadence for reporting with subject matter experts and create, review, edit, and QA reports in Looker Studio.
Presented regular status reports to executive leadership, clients and internal teams, providing insights into progress made toward achieving key milestones.
Lead Client Success Manager/Project Manager
Hubbard Interactive/Hubbard Broadcasting
01.2022 - 01.2024
Developed and implemented new onboarding processes within digital teams.
Communicated with 20+ clients and 10+ person teams, assisting with strategic processes and providing the necessary tools to achieve success.
Evaluated customer problems, implemented resolutions and followed up with clients to manage accounts and maintain satisfaction.
Collaborated with project owners and team members for 25 plus projects, to set ambitious but achievable goals.
Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands.
Planned and arranged meetings with internal and external organizations and individuals, enabling parties to meet and discuss project progress.
Managed digital marketing campaigns, monitoring metrics and developing actionable insights, strategic initiatives and methods for improvement.
Analyzed client data reports to ascertain renewal risk while assessing account trends.
Program Coordinator
City Of Eagan
05.2021 - 01.2022
Outreach and relationship building within communities, identifying 15 plus potential partnership, sponsorship and vendor opportunities.
Market events and programs using social, web ads, bulletins, flyers, calendars, and other promotional materials both digital and print.
Recruit, hire, train and supervise 15+ staff and volunteers, building relationships within cross functional teams.
Manage web content updates and ongoing site maintenance to provide users with easy information access.
Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
Provide exceptional customer service, ongoing direction, and leadership for program and building operations.
Programs, Inclusion, Community Outreach and Events
Minneapolis Park And Recreation Board
05.2011 - 05.2021
Assisted in planning and directing events, including coordination of more than 25 volunteers, vendors and employees.
Planned and carried out communications and social media marketing for events department.
Created and implemented programs with success in recreational centers throughout all of Minneapolis.
Assisted with researching grants and grant writing tasks.
Provided administrative support and human resources services for new employees in outreach departments.
Processed financial payments and invoices for budgeting purposes within departments.
Created and implemented community-based programs to improve participation and needs.
Youth and Events Worker
Brooklyn Park Recreation And Parks
07.2017 - 06.2018
Supervised team of 14 part-time employees providing youth programs and community events for Brooklyn Park.
Managed multiple priorities including reports, scheduling, fundraising, obtaining community partners and committee work.
Provided youth programs which improved with program feedback and evaluations from participants and staff.
Promoted programs and activities obtaining new vendors and community partners.
Worked on volunteer and events committees, obtaining facilitative and leadership certifications.
Designed and implemented efforts to publicize events and promote sponsorships.
Social Skills Facilitator
Robinsdale School District
07.2015 - 06.2017
Led instructional Social Skills programming with 29 classrooms, teaching activities promoting inclusion.
Practiced problem solving and communication skills through collaborative youth projects.
Developed lesson plans which focused on leadership and self-resolution skills for grades k-5.
Managed multiple priorities and communications between staff, students and administration team.
Supported school programs, activities and projects, and provided administrative support.
Demonstrated sensitivity and responsiveness to others, using best listening and observation skills.