Urnil james
Brooklyn,NY
Summary
Friendly Technical Support Representative keen to help customers maximize product impact and usability. Amiably replies to all customer queries and consistently resolves client issues. Committed to improving user satisfaction numbers and supporting return patronage across all supported products.
Overview
15
15
years of professional experience
Work History
Technician Specialist
Bright Star
Brooklyn, NY
02.2024 - Current
Technician Specialist
Metro Group
Brooklyn, NY
07.2021 - 11.2022
Instructor
Apex Technical School
Long Island City, New York
04.2017 - 09.2021
Technician
Moszo Mechanical
Brooklyn, NY
02.2010 - 02.2017
- Diagnosed problems using test equipment such as multimeters, oscilloscopes, signal generators, power supplies.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
Education
Advance Classroom Managemet
Coalation of NY STATE CAREER Schools
Brooklyn, NY04-2021
High School Diploma -
St.Martins High
St.vincent06-1991
Skills
- Health and safety compliance
- Brazing ,
- Welding
- System diagnostics
- Electrical repair
- Schematic interpretation
Timeline
Technician Specialist
Bright Star
02.2024 - Current
Technician Specialist
Metro Group
07.2021 - 11.2022
Instructor
Apex Technical School
04.2017 - 09.2021
Technician
Moszo Mechanical
02.2010 - 02.2017
Advance Classroom Managemet
Coalation of NY STATE CAREER Schools
High School Diploma -
St.Martins High
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