Skilled Business Development leader offering 7 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
5
5
years of professional experience
Work History
Director of Business Development
InsideMaps
10.2023 - Current
Developed market entry strategies for two new regions
Led cross-departmental teams to streamline initiatives and enhance efficiency
Initiated a mentorship program for account managers focusing on advanced sales techniques
Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
Conducted competitive analysis to strategize market expansion discussions
Engaged in contract negotiations and managed budget forecasts for short-term financial goals.
Developed customized solutions tailored specifically to individual client needs, leading to an increase in repeat business engagements.
Increased client base by developing and implementing effective business development strategies.
Business Development Manager
Investor Quotient Canada (IQ Canada)
10.2022 - 10.2023
Led cross-departmental teams, improving customer satisfaction
Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
Coached account managers and account executives, enhancing their sales performance
Directed marketing and social media, increasing brand engagement
Drove business growth, doubling sales pipeline and increasing revenue by 30%.
Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
Senior Account Manager
Joorney Business Plans
04.2021 - 10.2022
Trained and developed sales staff, driving professional growth and surpassing sales goals
Developed long-lasting key client relationships by providing exceptional customer service and support.
Supervised account executives, ensuring client needs were met and performance targets achieved
Resolved client issues effectively, enhancing relationship management and satisfaction
Supported new product launches and client training, staying ahead of industry trends
Enhanced communication between departments for more effective problem-solving and collaboration.
Achieved personal sales averaging $120k/month, leading branch to exceed $200k/month in revenue.
Account Manager
Joorney Business Plans
08.2020 - 04.2021
Managed sales cycles end-to-end, from prospecting to deal closure, expanding customer base
Turned networking opportunities into long-term partnerships, enhancing company's market presence
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Devised business plans to meet sales quotas, monitoring and adjusting strategies as needed
Trained new sales department members, fostering a high-performance team culture
Consistently achieved $100k in monthly sales, significantly boosting branch revenue.
Business Development Representative
Joorney Business Plans
07.2019 - 07.2020
Managed sales pipeline and developed new business opportunities, leading to record sales
Led proposal and presentation development for new ventures, enhancing business growth
Developed strategic positions, facilitating new venture integration and market entry
Increased client base by identifying potential customers and initiating strategic outreach.
Assisted in marketing strategy coordination and task delegation, achieving strategic goals
Consistently met or exceeded sales targets, contributing significantly to the overall success of the team.
Education
Bachelor of International Business Economics - International Economics
University of Belgrade
Belgrade, Serbia
09.2017
Skills
Sales training and leadership
Key Account Management
Vendor Management
Revenue Growth
Pipeline Development
Networking
Customer Engagement
Sales Coaching
Channel Development
Partnership Development
Relationship Building
New Business Development
Languages
English
Spanish
Tech
CRM Hubspot
Canva
G-Suite
Slack
Trello
Adobe
Microsoft Office
References
Upasana Sharma, Founder & CEO at IQ Canada, +1 416 839 6023, usharma@iqcanada.ca
Marianella Manzur, Partner and Director of Sales and Marketing at Joorney Business Plans, +57 310 856 0813, marianella@joorney.ca
Timeline
Director of Business Development
InsideMaps
10.2023 - Current
Business Development Manager
Investor Quotient Canada (IQ Canada)
10.2022 - 10.2023
Senior Account Manager
Joorney Business Plans
04.2021 - 10.2022
Account Manager
Joorney Business Plans
08.2020 - 04.2021
Business Development Representative
Joorney Business Plans
07.2019 - 07.2020
Bachelor of International Business Economics - International Economics
University of Belgrade
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