MOHAMMED MUJEEB - PMP

• Project Planning: Develop and oversee project plans, including defining project scope, objectives, timelines, and resource requirements.
• Budget Management: Create and manage project budgets, ensuring that projects are completed within the allocated budget.
• Team Leadership: Build and lead project teams, assigning tasks and responsibilities, and providing guidance and direction to team members
• Stakeholder Communication: Maintain clear and effective communication with all project stakeholders, including executives, clients, and team members.
• Risk Management: Identify potential risks and issues that may impact project delivery, and develop strategies to mitigate these risks.
• Resource Allocation: Allocate resources, including personnel, equipment, and materials, to ensure the successful execution of projects.
• Quality Assurance: Ensure that projects meet quality standards and are delivered in accordance with industry best practices and regulations.
• Modified and directed project plans to meet organizational needs.
• Vendor Management: If the project involves external vendors or contractors, manage these relationships and ensure that they meet their contractual obligations.
• Reporting: Prepare regular reports and presentations to update senior management and stakeholders on project status, milestones, and issues.
• Compliance: Ensure that projects adhere to regulatory requirements and industry standards, particularly in the highly regulated telecom sector.
• Continuous Improvement: Identify opportunities for process improvement and implement best practices to increase the efficiency and effectiveness of project management.
• Post-Project Evaluation: Conduct post-project reviews to analyze the outcomes, identify lessons learned, and make recommendations for future projects.
• Strategic Planning: Collaborate with senior management to align projects with the organization's strategic goals and objectives.

Managed multiple complex clients and projects simultaneously with minimal oversight, including maintaining awareness of unique custom build. Collaborated with design engineers regarding the deadline and technical queries. Played an integral role in successful planning, execution, and completion of projects within budget and time constraints.

• Managed full project life cycles: gathered functional and technical requirements, design, evaluated the risks involved.
• Streamlined, coordinated and facilitated activities, resources, and information to maintain optimized workflow.
• Managed finalization and submission of the project to AT&T and Crown Castle engineers in accordance with set objectives, standards, and guidelines
• Documented projects requirements
• Scheduled resources and the timelines.
• Performed cost analysis for system changes and upgrades.
• Managed work hours, budget utilization, and overall expenditures
• Monitored and ensured progress as per project plans and schedules.
• Tracked and optimized quality of the processes for operational effectiveness
• Strengthened relationships with stakeholders at all levels to maximize coordination and facilitate collaboration.
• Identified gaps and fulfilled requirements to drive operational excellence and enhance efficiency and productivity.
• Performed lessons learned and project closeout.

Performed project lead activities for various PS applications and tool upgrades. Developed and adhered to detailed project plans and aided in the achievement of project milestones to ensure progress as per schedule and timeline and perform cost studies for system changes and upgrades.

• Served as a liaison between multiple stakeholders, such as system users, clients, managers, and software development team to determine and gather requirements Spearheaded comprehensive business analysis by collaborating with client's IT staff,
• Handled preparation of documentation, status reports, and other essential paperwork for future use and reference
• Provided support for Payroll and TL year-end processes.
• Build in Time and Labor several custom rules to accommodate Business Rules
• Acted as an interface between the Project Managers, Developers, and QA Team on requirement and change requests to improve information and communication flow.
• Introduced and initiated effective change management processes throughout the course of the project to enhance efficiency and productivity.

Extensive experience in handling a large client portfolio and process financial transactions including investments for high-net-worth individuals and institutional clients and supervising and training team of customer services officers even staff to build teamwork environment that encouraged hard work then motivation to be able achieve personal goals then consistently meet expected quotas.

• Contributed towards attainment of budgeted financial targets for personal, car and SME loans, credit card, fixed deposits, and cross-selling through effective action plans.
• Oversaw various operations, including all security checks, reconciliations, cheque returns, branch KYC's, Trade License renewals, account hold, and salary hold to drive operational efficiency.
• Produced and submitted daily, weekly, and monthly reports, including pending/excess reports.
• Maximized customer satisfaction and retention by thorough timely investigation and resolution of customers complaints.
• Communicated and coordinated politely and courteously with clients via email, phone as well as in person to cast a positive impression.
• Established and sustained a positive work environment and culture of teamwork.
• Collaboration to facilitate attainment of personal, team, and overall organizational goals