Urs Stucki
Data Manager/Web-Publisher
Lihue,HI
Summary
- Adept at data management and web development, I leveraged my attention to detail to exceed operational goals at Staempfli PLC. My proficiency in programming and commitment to productivity resulted in enhanced efficiency and problem-solving strategies, showcasing a proven track record of delivering exceptional service and achieving results.
Overview
23
23
years of professional experience
Work History
Timetable Datamanger and Deputy Head of Department
Staempfli PLC
Bern, Switzerland
01.2018 - 05.2023
- Operational management, organization and coordination of timetable team
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Exceeded goals through effective task prioritization and great work ethic.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Used coordination and planning skills to achieve results according to schedule.
Service Desk Employee
Staempfli PLC
Bern, Switzerland
01.2013 - 12.2017
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Exceeded goals through effective task prioritization and great work ethic.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Carried out day-day-day duties accurately and efficiently.
Web Developer
Staempfli PLC
Bern, Switzerland
01.2001 - 12.2012
- Coded websites using HTML, CSS, JavaScript, JSP, Coldfusion, PHP and jQuery languages.
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX and JSON coding.
- Provided front-end website development using WordPress, Typo3, tecRacer and other editing software.
- Conducted testing and review of website design for responsiveness, clarity and effectiveness.
- Converted graphic designs to usable web images using Adobe Photo Shop.
- Discussed site and app requirements with clients to produce actionable development plans and budgets.
- Established presentation consistency across Chrome, Safari, Firefox and other common browser interfaces.
Application Manager
Swisscom
Bern, Switzerland
01.2000 - 12.2000
- Organizational, personnel and technical responsibility for change and problem management
- Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose.
- Coordinated with management teams to plan, develop, align and execute strategies that would meet client's vision, mission and purpose.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Education
Instructor - Fire Brigade
Diploma of Education - Web Publisher
Certificate - PC Supporter
Certificate - Information Technology Users
Certificate of Proficiency - Mechanical Designer
08.1983
Skills
- Department Reviews
- Department Development
- Department Operations
- Department Leadership
- Cross-Department Collaboration
- Department Policies and Procedure Implementation
- Enforcement of Policies and Procedures
- Use of Computers and Technology
- Description and Demonstration of Products
Soft Skills
- Personal initiative
Development and implementation of a new database to manage data suppliers and data
- Team leadership
Goal-oriented and constructive leadership of employees
- Goal orientation
Mission: Increase customer satisfaction and
improvement of customer relations
Languages
German
Native or Bilingual
French
Professional Working
English
Professional Working
Timeline
Timetable Datamanger and Deputy Head of Department - Staempfli PLC
01.2018 - 05.2023
Service Desk Employee - Staempfli PLC
01.2013 - 12.2017
Web Developer - Staempfli PLC
01.2001 - 12.2012
Application Manager - Swisscom
01.2000 - 12.2000
Building Insurance Bern - Instructor, Fire Brigade
Migros Klubschule - Diploma of Education, Web Publisher
Bedag - Certificate, PC Supporter
Migros Klubschule - Certificate, Information Technology Users
Vocational School - Certificate of Proficiency, Mechanical Designer