Urs Stucki
Data Manager/Web-Publisher
Lihue,HI
Summary
- Adept at data management and web development, I leveraged my attention to detail to exceed operational goals at Staempfli PLC. My proficiency in programming and commitment to productivity resulted in enhanced efficiency and problem-solving strategies, showcasing a proven track record of delivering exceptional service and achieving results.
Overview
23
23
years of professional experience
Work History
Timetable Datamanger and Deputy Head of Department
Staempfli PLC
01.2018 - 05.2023
- Operational management, organization and coordination of timetable team
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Exceeded goals through effective task prioritization and great work ethic.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Used coordination and planning skills to achieve results according to schedule.
Service Desk Employee
Staempfli PLC
01.2013 - 12.2017
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Exceeded goals through effective task prioritization and great work ethic.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Carried out day-day-day duties accurately and efficiently.
Web Developer
Staempfli PLC
01.2001 - 12.2012
- Coded websites using HTML, CSS, JavaScript, JSP, Coldfusion, PHP and jQuery languages.
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX and JSON coding.
- Provided front-end website development using WordPress, Typo3, tecRacer and other editing software.
- Conducted testing and review of website design for responsiveness, clarity and effectiveness.
- Converted graphic designs to usable web images using Adobe Photo Shop.
- Discussed site and app requirements with clients to produce actionable development plans and budgets.
- Established presentation consistency across Chrome, Safari, Firefox and other common browser interfaces.
Application Manager
Swisscom
01.2000 - 12.2000
- Organizational, personnel and technical responsibility for change and problem management
- Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose.
- Coordinated with management teams to plan, develop, align and execute strategies that would meet client's vision, mission and purpose.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Education
Instructor - Fire Brigade
Diploma of Education - Web Publisher
Certificate - PC Supporter
Certificate - Information Technology Users
Certificate of Proficiency - Mechanical Designer
08.1983
Skills
- Department Reviews
- Department Development
- Department Operations
- Department Leadership
- Cross-Department Collaboration
- Department Policies and Procedure Implementation
- Enforcement of Policies and Procedures
- Use of Computers and Technology
- Description and Demonstration of Products
Soft Skills
- Personal initiative
Development and implementation of a new database to manage data suppliers and data
- Team leadership
Goal-oriented and constructive leadership of employees
- Goal orientation
Mission: Increase customer satisfaction and
improvement of customer relations
Languages
German
Native or Bilingual
French
Professional Working
English
Professional Working
Timeline
Timetable Datamanger and Deputy Head of Department - Staempfli PLC
01.2018 - 05.2023
Service Desk Employee - Staempfli PLC
01.2013 - 12.2017
Web Developer - Staempfli PLC
01.2001 - 12.2012
Application Manager - Swisscom
01.2000 - 12.2000
Building Insurance Bern - Instructor, Fire Brigade
Migros Klubschule - Diploma of Education, Web Publisher
Bedag - Certificate, PC Supporter
Migros Klubschule - Certificate, Information Technology Users
Vocational School - Certificate of Proficiency, Mechanical Designer
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