Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ursula Balicki

Peoria,AZ

Summary

Dedicated custodian with a proven track record, excelling in cleaning and sanitizing high-traffic areas. Recognized for exceptional customer service and teamwork, ensuring a hygienic environment while efficiently managing time. Committed to maintaining safety standards and enhancing facility appearance through proactive maintenance and organization.

Overview

42
42
years of professional experience

Work History

Custodian

St. Mary's Food Bank
01.2021 - 06.2025
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Moved furniture for cleaning and set up for special events.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Assisted clients with food distribution
  • Provided friendly and helpful service to clients, including answering questions and assisting with food selection.

Custodian

TERRA Staffing Group
01.2020 - 01.2021
  • Maintained cleanliness in high-traffic areas, contributing to positive public image of facility.
  • Ensured hygienic environment by adhering to sanitation protocols in restrooms.
  • Coordinated with maintenance team to address and resolve facility issues promptly.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.

Dishwasher

Betty's Rooste
01.2019 - 02.2019
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Provided exceptional customer service by greeting and with guests, ensuring their needs are met throughout their experience.

Mail Sorter

Ricoh USA
06.2015 - 12.2018
  • Received and sorted incoming mail, ensuring accurate delivery to intended recipients.
  • Reviewed incoming mail for proper date, postage and barcode scans.
  • Collaborated with team members to ensure timely processing of high-volume mail shipments.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Maintained a clean and organized work environment for optimal sorting efficiency.
  • Maximized productivity by efficiently managing workflow during peak hours or periods of high volume activity.
  • Scanned incoming pieces, logging and uploading information into mail-tracking system to support resolution of future inquiries.
  • Supported postal service operations by performing additional tasks as needed, such as package handling or customer assistance.
  • Assisted clients with inquiries or concerns regarding mail delivery

Sorter & Stocker

Goodwill
01.2012 - 01.2013
  • Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
  • Stacked items according to weights, sizes, types, and picking priorities.
  • Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
  • Inspected items for damage or defects before sorting as part of quality control process.
  • Followed company policies and procedures to produce consistent work results.
  • Utilized sorting systems to sort items fast and accurately.
  • Ensured a clean and organized shopping environment.
  • Provided excellent customer service.

Mail Sorter

Bank of America
03.1983 - 02.2009
  • Contributed to a reduction in lost or misplaced mail through diligent tracking and record-keeping procedures.
  • Evaluated mail trays to determine proper placement.
  • Performed final preparation for outgoing, metered correspondences prior to placement for production.
  • Labeled, weighed and processed mail and packages for efficient distribution.
  • Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient.
  • Inspected mail for damages and took appropriate action to deliver in good condition.
  • Operated postal machines, including postage meters and mail-processing machines.

Education

General Studies

Washington High School
Phoenix, AZ
05-1982

Skills

  • Cleaning and sanitizing
  • Work independently
  • Responsible and dependable
  • Customer service
  • Time management
  • Team collaboration
  • Customer service-focused

Timeline

Custodian

St. Mary's Food Bank
01.2021 - 06.2025

Custodian

TERRA Staffing Group
01.2020 - 01.2021

Dishwasher

Betty's Rooste
01.2019 - 02.2019

Mail Sorter

Ricoh USA
06.2015 - 12.2018

Sorter & Stocker

Goodwill
01.2012 - 01.2013

Mail Sorter

Bank of America
03.1983 - 02.2009

General Studies

Washington High School

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Ursula Balicki