Ursula Brooks
AMERICAN MEDICAL RESPONSE
Brentwood,CA
1
Certification
25
years of professional experience
Experienced paramedic skilled in critical decision-making, patient care and crisis management. Known for developing training curriculum and facilitating simulations to prepare teams for real-world emergencies. Committed to improving patient care through collaboration and continuous learning.
Work History
Paramedic
24 Years 7 Months- Administered advanced life support and emergency care to critically ill patients in diverse environments.
- Collaborated with healthcare teams to ensure seamless patient transport and continuity of care.
- Trained and mentored new paramedics on emergency response protocols and patient care techniques.
- Coordinated practical training sessions, enhancing skills in critical lifeguarding and medical procedures.
- Evaluated trainee performance through direct observation, providing constructive feedback for improvement.
- Developed training materials to streamline onboarding processes and ensure consistency in training standards.
- Led simulations of high-pressure scenarios to prepare trainees for real-world emergency situations effectively.
- Implemented best practices in patient assessment and triage during field operations to improve outcomes.
- Fostered a collaborative learning environment that encouraged open communication among trainees and experienced staff.
- Reviewed and updated training programs based on emerging trends in emergency medical services and technology advancements.
- Created detailed reports documenting each call''s events from start to finish while maintaining accuracy and confidentiality.
- Managed inventory of medical equipment and supplies on ambulances, maintaining readiness for all emergencies.
- Facilitated debriefings after critical incidents involving both trainees and experienced paramedics in order to improve future responses.
- Developed comprehensive curriculum for paramedic training programs.
- Facilitated hands-on simulations to enhance student practical skills.
- Supervised emergency response teams to ensure adherence to protocols and quality care standards.
- Facilitated communication between management and employees to address workplace concerns.
- Assisted in resolving disputes by promoting collaborative discussions among team members.
- Monitored compliance with labor agreements and company policies to ensure fair treatment.
EMBALMER/FUNERAL SERVICE
5 Years 8 Months- Prepared bodies for viewing by applying cosmetic enhancements and restorative techniques.
- Conducted embalming procedures following safety and sanitation protocols.
- Collaborated with funeral directors to ensure timely completion of services.
- Maintained inventory of embalming supplies and equipment, ensuring readiness for operations.
- Oversaw compliance with state regulations regarding embalming practices and documentation.
- Prepared remains for services, viewings, and cremations.
- Assisted in facilitating grief support for bereaved families, offering guidance on coping strategies tailored to individual loss experiences.
Education
Associate of Science - Funeral Service (Mortuary Science)
Conflict Resolution - Industrial Labor Relations
Management - Management
Skills
Advanced life support
Direct patient care
Crisis management
Documentation management
Training mentorship
Emergency techniques
Collaborative training
Interprofessional training
Accomplishments
- Developed and implemented updated curriculum for managing OB/GYN emergencies - subsequently adapted by the LEMSA
- Developed and implemented curriculum regarding death/dying education plus delivering death notifications.
Certification
- Paramedic
- CPR
- ACLS
- ITLS
- PALS
- PEPP
- NALS
- NALS - Instructor
- ICS - 100, 200, 300, 400, 700, 800, SEMS, ASTL, FRO
- ICISF - multiple certifications
Timeline
EMBALMER/FUNERAL SERVICE
TRADE/Catholic Funeral & Cemetery Services/Tracy Memorial Chapel
01.2021 - 2026Read More
Paramedic
AMERICAN MEDICAL RESPONSE
02.2002 - CurrentRead More
American River College
Associate of Science from Funeral Service (Mortuary Science)
Read More
Cornell University
Conflict Resolution from Industrial Labor Relations
Read More
American River College
Management from Management
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CAASS Star of LIfe
I was so grateful and humbled to be recognized by CAAS for my years of dedication as CISM Team Lead. My award described my mission to care for EMS providers as, "raising the bar." I was also recognized for, "working diligently to increase frontline education on all manners of stress management and wellness...for our Paramedics, EMTs, and Dispatchers in Contra Costa County." This was truly an honor.