Ursula Carrillo

Valley Family Health Care

Payette, ID

01.2005 - Current

Greeted patients upon arrival and directed them to the appropriate area.
Provided customer service by answering patient questions and addressing concerns.
Verified insurance information, collected payments, and scheduled appointments.
Assisted with the completion of medical forms and records.
Maintained a clean and organized reception area.
Answered incoming calls in a professional manner.
Ensured all necessary paperwork was completed prior to patient visits.
Inputted patient demographic data into electronic health record system.
Scanned documents into electronic health record system as needed.
Performed administrative duties such as filing, faxing, photocopying.
Responded promptly to emails from patients regarding appointment changes or cancellations.
Adhered to HIPAA regulations when handling confidential patient information.
Scheduled and confirmed patient appointments with patients and healthcare professionals.
Checked stock to determine inventory level and placed orders for needed supplies.