Ursula Cui
Ocala,FL
Summary
Dynamic operations manager with a proven track record at FedEx, enhancing package sorting efficiency and driving team performance through effective training and collaboration. Skilled in heavy lifting and warehouse safety, I excel in optimizing workflows and implementing standard operating procedures, ensuring high-quality service delivery in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Package Handler
FedEx
Ocala, FL
05.2020 - Current
- Operated package sorting equipment to ensure efficient processing and timely dispatch of shipments.
- Loaded and unloaded packages from delivery vehicles, adhering to safety protocols for injury prevention.
- Inspected packages for damage and accuracy prior to shipment, maintaining quality control standards.
- Collaborated with team members to optimize workflow and improve overall package handling efficiency.
Ops Manager
FedEx
Ocala, FL
12.2025 - 01.2026
- Streamlined operational processes to enhance package sorting efficiency and reduce transit times.
- Led team training initiatives to improve staff performance and ensure adherence to safety protocols.
- Coordinated cross-departmental collaboration to improve service delivery and customer satisfaction.
- Analyzed performance metrics to identify areas for process improvement and implement corrective actions.
- Developed and implemented standard operating procedures for enhanced workflow consistency and reliability.
- Balanced competing priorities in a dynamic environment, ensuring timely completion of tasks while maintaining high standards for quality and safety.
Education
High School Diploma -
Farrington High School
Honolulu, HISkills
Heavy lifting
Team collaboration
Warehouse safety
Package unloading
Adaptable to change
Timeline
Ops Manager
FedEx
12.2025 - 01.2026
Package Handler
FedEx
05.2020 - Current
High School Diploma -
Farrington High School