Ursula Garreta
Sales Manager
Queens,NY
Summary
Dynamic sales professional excels in high-productivity environments, completing tasks efficiently and surpassing goals. Skilled in customer relationship management, negotiation techniques, and strategic planning. Strong communication skills, adaptability, and problem-solving abilities ensure success in challenging sales scenarios.
Overview
25
25
years of professional experience
Work History
Sales Consultant
Nordstrom
Coral Gables, FL
01.2025 - Current
- Established long-term relationships with key contacts at client companies.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Developed and maintained relationships with clients to increase sales revenue.
General Manager
Garreta E.I.R.L
Lima, Lima
08.2013 - 08.2024
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Collaborated with internal departments such as purchasing, accounting, logistics. in order to facilitate successful import and export operations.
- Processed documents including bills of lading, invoices, and other import and export related paperwork.
- Negotiated freight rates with shipping companies to reduce costs associated with imports and exports.
- Maintained detailed records of all imported and exported products.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Utilized financial software and advanced Excel functions to streamline data analysis and reporting processes.
- Analyzed financial data to identify trends, patterns and strategies.
- Prepared monthly balance sheets, income statements, cash flows statements, budgets.
- Reviewed financial documents and records to assess accuracy and compliance with applicable laws, regulations, and standards.
Group Manager
Oechsle / Kids Made Here
Lima, Lima
11.2011 - 08.2013
- Interpreted and analyzed financial and market data and presented commercial insight to leadership teams.
- Used change methodologies to increase sales and led projects for increased productivity.
- Conducted research into new market opportunities and potential clients.
- Partnered with sales and marketing teams to develop programming related to company initiatives.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Monitored project progress to ensure adherence to agreed upon deadlines.
- Supported local sales teams with customer meetings and account plans based on strategies.
Floor Manager
Falabella
Lima, Lima
10.2008 - 11.2011
Sales Manager
Macys Department Store
Manhasset, NY
11.2004 - 10.2008
Floor Manager
Falabella
Lima, Lima
05.2000 - 05.2004
- Provided training and guidance to new employees regarding store policies and procedures.
- Directed efficient store recoveries to keep merchandise organized and presentable for customers.
- Regularly communicated with vendors regarding orders placed or deliveries expected.
- Reviewed employee time sheets for accuracy and submitted payroll information on a weekly basis.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Trained, motivated, and oversaw team delivering outstanding service to every customer.
- Participated in meetings with upper management to discuss progress reports or operational updates.
- Analyzed customer feedback data to identify areas of improvement in service quality.
- Analyzed sales data to identify trends and adjust strategies accordingly.
Education
High School Diploma -
Monte Maria
Lima12-1986
Some College (No Degree) - Fashion Design
Escuela De Alta Moda
MadridSome College (No Degree) - English Language
University of California, Los Angeles
Los Angeles, CASome College (No Degree) - Fashion Merchandise
The American College
Los Angeles, CASome College (No Degree) - Store Management , Finance
INTERBANK
LimaSkills
- Sales strategies
- Project management
- Time management
- Strategic planning
- Exceeds sales goals
- Leads prospecting
- Sales analysis
- Customer oversight
- Product and service sales
- Customer relationship management
- Closing techniques
- Multilingual capacity
- B2B sales
- CRM proficiency
- Sales funnel management
- Contract negotiation and closing tactics
- Prospect qualification
Languages
English
Full Professional
Spanish
Native/ Bilingual
Italian
Full Professional
References
References available upon request.
Timeline
Sales Consultant
Nordstrom
01.2025 - Current
General Manager
Garreta E.I.R.L
08.2013 - 08.2024
Group Manager
Oechsle / Kids Made Here
11.2011 - 08.2013
Floor Manager
Falabella
10.2008 - 11.2011
Sales Manager
Macys Department Store
11.2004 - 10.2008
Floor Manager
Falabella
05.2000 - 05.2004
High School Diploma -
Monte Maria
Some College (No Degree) - Fashion Design
Escuela De Alta Moda
Some College (No Degree) - English Language
University of California, Los Angeles
Some College (No Degree) - Fashion Merchandise
The American College
Some College (No Degree) - Store Management , Finance
INTERBANK
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