Careful and meticulous with dedication to accuracy. Proven history of working closely with team members to complete safe and effective data management. Skilled at digitizing documents, modernizing systems and organizing data for optimized productivity.
Overview
16
16
years of professional experience
Work History
Independent Contractor
Tech companies and remote call centers NDA signed
Marietta , GA
06.2014 - Current
Determined technical requirements for projects and set work deadlines.
Trained technical personnel according to company and industry standards.
Troubleshot and resolved problems with programs and systems.
Developed work teams and delegated tasks according to employee strengths.
Evaluated staff progress and performed corrective actions to optimize team workflow.
Connected with clients to identify needs and provide helpful solutions.
Participated in designing diagnostics and quality assurance frameworks to analyze completed solutions.
Coordinated installation of updated computer programs and systems.
Data Entry Specialist
Jim & Angel Enterprises LLC
Tulsa, Oklahoma
09.2009 - 12.2022
Completed accurate and efficient data entry and database updates to support business operations.
Identified, corrected and reported data entry errors.
Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
Exceeded quality goals to support team productivity.
Identified and corrected data entry errors to prevent duplication across systems.
Scanned and stored files and records electronically to reduce paper files and secure data.
Executed data verification to ensure expedient error detection.
Documented data entry completions in corresponding logbooks.
Human Resources Specialist
United States Army Reserve
Eastpoint, GA
05.2007 - 05.2014
Provided essential support to address individual HR needs of employees.
Safeguarded human resource information, maintaining employee confidence and protecting operations.
Conducted background checks and orientation, coordinating new employee onboarding process.
Maintained human resources records by processing applications and resumes.
Established and generated various reports to verify HR compliance.
Partnered with senior HR team to communicate company standards and policies.
Assisted with recruitment initiatives by interviewing and talent sourcing.
Developed and documented HR procedures to refine processes and drive compliance with policies.
Identified opportunities to improve HR programs and proposed solutions to increase efficiencies.