URSULA HUNT
Mountain View,USA
Summary
Personable administrative professional dedicated to cultivating positive client, staff, and management connections. Highly-developed communicator with outstanding organizational, time-management, and problem-solving skills. With 17 years of expertise in the industry, handling high-volume office environments focused on delivering exceptional operational support for professionals. Upbeat, and adaptable individual with friendly demeanor and sound judgment skills to handle diverse tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs, with proven processes to reduce errors and inefficiencies. Versatile individual that can assist with Human Resource, Sales & Marketing, and Office management functions.
Overview
22
22
years of professional experience
Work History
Workplace Experience Coordinator
Insight Global
Mountain View, USA
11.2021 - 02.2025
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Addressed and welcomed a large volume of guests to business per day, improving overall customer service and engagement.
- Greeted and directed visitors to appropriate personnel and answered an average of 60 calls and emails daily.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Answered and directed incoming calls using a multi-line telephone system.
- Scheduled and confirmed appointments.
Receptionist/Administrative Assistant to the Director
West Valley Staffing at PRYSM
San Jose, USA
11.2016 - 04.2020
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Arranged travel arrangements and processed expense reports for various department team members, meeting tight deadlines.
- Performed various critical recruitment activities, including: job posting creation, talent-sourcing, resume-screening, pre-screen interviews, and reference verification.
- Handled confidential information with professionalism, including sensitive HR matters.
- Greeted visitors and provided them with assistance.
Administrative Assistant/Receptionist
CoreTechs at CA Technologies
Santa Clara, USA
02.2015 - 10.2016
- Answered questions from customers regarding products and services offered by the company.
- Greeted visitors and provided general information about the company.
- Scheduled appointments between clients and customers and internal staff members.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Managed office supplies inventory and placed orders when necessary.
Sales Administrative Assistant
JP Digital Imaging
Mountain View, USA
09.2013 - 05.2015
- Actively participated in industry trade shows.
- Booked and coordinated meeting venues and served as main point of contact for sales events.
- Responded to inbound inquiries from customers, vendors and partners with courteous attitude.
- Supported sales leaders in scheduling customer meetings, booking travel and securing hotel accommodations.
- Negotiated contracts as needed with such service providers and suppliers as electricians, audio-visual, technology, hotels, conference centers, etc.
- Managed correspondence between the sales teams and their clients, monitoring customer accounts, keeping track of sales targets, using Salesforce, answering phone calls and scheduling diaries.
Lobby Ambassador
Pitney Bowes at Cisco
San Jose, USA
05.2011 - 06.2013
- Greeted customers, answered general questions and directed to appropriate locations.
- Promptly responded to customer inquiries and resolved complaints to promote loyalty.
- Assisted in training new Lobby Ambassadors on operational procedures.
- Directed incoming calls to appropriate staff members in a timely fashion.
- Provided directions to different areas of the building as needed by guests.
- Answered guest inquiries regarding hotel services, amenities, and policies in a friendly manner.
Administrative Assistant
Home Support Services of Santa Clara County
Santa Clara, USA
06.2005 - 05.2011
- Received and routed incoming calls and correspondence to promote timely communication.
- Delivered exceptional customer service through direct communication with clients and team members.
- Responded to client and vendor inquiries via email and telephone, providing updated and accurate information.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
Receptionist
ILOG, Inc
Mountain View, USA
06.2003 - 04.2005
- Scheduled and confirmed appointments for four departments.
- Composed and distributed inter-departmental memorandums ensuring timely delivery, while maintaining confidentiality.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Education
Business Administration - Marketing And Computer Science
De Anza College
Cupertino, CA07.1996
High School Diploma -
Brooksville High School
06.1989
Skills
- Strong Organizational Skills
- Professional and Courteous
- Document and File Management
- Verbal and Written Communication
- Sensitive Material Handling
- Meeting Planning
- Administrative Support
- Prioritization and Time Management
- Switchboard Operation
- Advanced in Microsoft Office Suite applications
- Knowledgeable of PC
- Online Marketing and Advertising skills utilizing Social Media platforms
- Calendar management
- Customer service
- Data entry
- Travel coordination
- Meeting coordination
- Event planning
- Project coordination
References
References Available on Request
Timeline
Workplace Experience Coordinator
Insight Global
11.2021 - 02.2025
Receptionist/Administrative Assistant to the Director
West Valley Staffing at PRYSM
11.2016 - 04.2020
Administrative Assistant/Receptionist
CoreTechs at CA Technologies
02.2015 - 10.2016
Sales Administrative Assistant
JP Digital Imaging
09.2013 - 05.2015
Lobby Ambassador
Pitney Bowes at Cisco
05.2011 - 06.2013
Administrative Assistant
Home Support Services of Santa Clara County
06.2005 - 05.2011
Receptionist
ILOG, Inc
06.2003 - 04.2005
Business Administration - Marketing And Computer Science
De Anza College
High School Diploma -
Brooksville High School
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