Ursula Morell
San Antonio
Summary
Hardworking employee with customer service, multitasking, and time management abilities , Highly-motivated . Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Spanish speaker and writing native great communication with costumers giving every customer a positive and memorable experience in the hospital.
Skilled in working under pressure and adapting to new situations and challenges to best of the hospital
Overview
10
10
years of professional experience
Work History
Veterinary Technician
Churchill veterinary Hospital
San Antonio
10.2015 - Current
- Assisted the veterinarian in performing examinations . Restrained and stabilized animals during examination and treatment to prevent injuries.
- Performed physical examinations and diagnostic tests, such as x-rays, ultrasounds, blood work, urinalysis, and fecal analysis. Administered medications and vaccines
- Managed animal records, invoicing, vaccination certificates , national and international health certificates
- Explain pet owners medications administration doses and best way to do it
- Prepared and sterilized the animal for surgery, monitored anesthesia during surgical procedures to ensure safety, assisted the veterinarian, during the surgery by preparing the operating room, administering medications to animals.Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Cleaned and maintained equipment used in the hospital such cages, examination tables, autoclaves, surgical instruments scrubbed, counted, and packed for sterilization.
- Maintained cleanliness and organization in treatment areas and kennels cleaning feeding medicating and walking the animals
- Customer service answering phone scheduling appointments when needed. Responsable for the Spanish speaking costumers
- Developed educational materials of veterinary services and entertainment slides for costumers with their pets pictures and funny slides
Education
GED -
university of mexico
Mexico City Skills
- Flexible and adaptable
- Microsoft Word
- Customer relations
- Problem resolution
- Multitasking
- Critical thinking
- Decision-making
- Relationship building
- Data entry
- Computer skills
- Customer service
- First Aid/CPR
- Friendly, positive attitude
- Follow-up care
- Time management
- Attention to detail
- Veterinary care support
- Effective communication
- Problem-solving
- Remote office availability
- Cultural awareness
Affiliations
- voluntarism in shelters and animals events taking pictures and portrait pictures for a better adoption
- Enjoy my free weekend with friends
Languages
Spanish
Native/ Bilingual
Accomplishments
- In Mexico City get an award from the government for been doing and organized Free spay neuter campaigns for stray dogs and cats for 3 years in my free time
Timeline
Veterinary Technician
Churchill veterinary Hospital
10.2015 - Current
GED -
university of mexico
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